Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Lynn Guerrero

Arapahoe,USA

Summary

Professional with experience in veterinary client service, adept at managing front desk operations and ensuring smooth patient flow. Skilled in appointment scheduling, client communication, and handling administrative tasks. Strong focus on teamwork and adaptability, consistently delivering high-quality results that meet evolving needs. Friendly and reliable with passion for animal care and client satisfaction.

Overview

4
4
years of professional experience

Work History

Veterinary Receptionist

Vetco Total Care
04.2024 - Current
  • Successfully completed the companies mandatory training
  • Boosted clinic revenue with accurate billing and invoicing procedures.
  • Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
  • Entered data from pet records and office visits into computer system.
  • Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
  • Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
  • Maintained office and waiting room, keeping common areas clean and tidy.

Barista

Scooter Coffee Shop
09.2023 - 01.2024



  • Customer service skills include the ability to effectively communicate to resolve disputes with customers
  • Successfully completed the companies mandatory training
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Barista / Cashier

Smoothie King
08.2022 - 11.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.

Cashier

Mcalisters Deli
06.2020 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs, built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.


  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Legacy High School
Midland, TX
05.2022

Skills

  • Effective listening
  • Cash / Card handling skills
  • Determined / Motivational
  • Multi-tasking skills in fast paced environment
  • Strong work ethic
  • Public speaking
  • Reception area upkeep
  • Recordkeeping

Timeline

Veterinary Receptionist

Vetco Total Care
04.2024 - Current

Barista

Scooter Coffee Shop
09.2023 - 01.2024

Barista / Cashier

Smoothie King
08.2022 - 11.2022

Cashier

Mcalisters Deli
06.2020 - 11.2021

High School Diploma -

Legacy High School
Sarah Lynn Guerrero