Sarah MacDonald
Leonardtown,MD
Summary
Project administrative support specialist supporting DoD programs through MSRs, SITREPs, STI documentation, and deliverable tracking. Develops technical documents, onboarding guides, and SOPs while coordinating updates across engineering and analyst teams to maintain accuracy, structure, and compliance with customer and PWS requirements.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Administrative Support Specialist
KBR
10.2024 - Current
- Supported preparation and submission of Monthly Status Reports (MSRs), SITREPs, and Scientific and Technical Information (STI) by drafting summaries and mapping deliverables to PWS requirements for comprehensive reporting.
- Produced weekly and monthly accomplishment reports to highlight progress and achievements for customer review.
- Developed and authored technical documents, onboarding guides, SOPs, and process documentation.
- Ensured clarity, structure, formatting, and compliance of documents with customer standards to facilitate effective communication.
- Coordinated updates across engineering and analyst teams for accuracy and completeness.
- Provided meeting minutes, action-item tracking, and SharePoint/Teams organization.
- Processed access requests to ensure timely account access for users, escalated tickets, and coordinated account provisioning.
- Assisted new personnel with CAC, Flank Speed, NVD, and the account onboarding process.
Food Service Manager
Olde Town Pub
10.2022 - 10.2024
- Managed daily service operations, including customer orders, scheduling, inventory, and payment processing.
- Coordinated vendor relationships and purchasing to streamline inventory management and daily operations.
- Tracked revenue and expenses to ensure accurate cash reconciliation and financial reporting.
- Established partnerships with local businesses and event organizers to secure venues and drive business growth.
Education
Bachelor of Science - Communication & Mass Media
Southeastern University
Lakeland, FL, US08-2023
Skills
- DoD Contract & Support Program
- Technical Writing & Documentation
- SOP & Process Documentation
- MSR, SITREP & STI Documentation
- Performance Work Statement (PWS) Mapping & Deliverable Tracking
- Personnel Onboarding & Account Provisioning
- Microsoft 365 Suite - Word, Excel, PowerPoint, Outlook, Teams, and SharePoint
Certification
- Certified ScrumMaster (CSM)
Timeline
Administrative Support Specialist
KBR
10.2024 - Current
Food Service Manager
Olde Town Pub
10.2022 - 10.2024
Bachelor of Science - Communication & Mass Media
Southeastern University