Sarah Malek
Rochester
Summary
Professional with hands-on experience in food service, sales, and enhancing customer satisfaction. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in food preparation, customer service, and maintaining a clean, safe work environment. Reliable and dependable, with commitment to high standards and delivering quality service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Bookkeeper
Balsam Bagels
Rochester, NY
01.2025 - Current
- Reconciled bank statements with company records to maintain financial integrity.
- Maintained accurate financial records using accounting software and spreadsheet tools.
- Entered monthly business transactions into Quickbooks timely and efficiently.
Food Service Worker
Balsam Bagels
Rochester, NY
06.2020 - Current
- Prepared and assembled food items in accordance with health and safety standards.
- Assisted in training new staff on food preparation techniques and customer service protocols.
- Monitored inventory levels and communicated needs to management for timely replenishment.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
Line Worker and Server
Salvatore's Old Fashioned Pizzeria
Rochester, NY
03.2025 - 02.2026
- Operated kitchen equipment efficiently to prepare food items according to established recipes.
- Delivered exceptional customer service, ensuring accurate order fulfillment and satisfaction.
- Assisted in training new staff on operational procedures and best practices in food handling.
- Maintained cleanliness and organization of workstations to adhere to health and safety standards.
Bartender
Uno Pizzeria & Grill
Rochester, NY
03.2023 - 04.2024
- Managed bar inventory, ensuring optimal stock levels and minimizing waste.
- Collaborated with kitchen staff to synchronize food and beverage orders efficiently.
- Provided exceptional customer service by anticipating guest needs and preferences.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Sales Associate
GUESS Factory
Rochester, NY
01.2021 - 12.2021
- Trained and mentored new associates on sales techniques and customer engagement strategies.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment of merchandise.
- Developed product knowledge to assist customers with informed purchasing decisions.
- Implemented visual merchandising standards to enhance store presentation and drive sales.
- Handled customer inquiries and resolved complaints to maintain high satisfaction levels.
Education
Accounting
SUNY, Brockport
Brockport, NY12-2027
Business
Monroe Community College
Rochester, NYGeneral Studies
Nazareth University
Rochester, NYHigh School Diploma -
Brighton High School
Rochester, NY06-2020
Skills
- Quick learner
- Positive attitude
- Attention to detail
- Customer service
- Knowledge of QuickBooks
- Microsoft Excel
Certification
- Microsoft Excel Certification, December 2025
Timeline
Line Worker and Server
Salvatore's Old Fashioned Pizzeria
03.2025 - 02.2026
Bookkeeper
Balsam Bagels
01.2025 - Current
Bartender
Uno Pizzeria & Grill
03.2023 - 04.2024
Sales Associate
GUESS Factory
01.2021 - 12.2021
Food Service Worker
Balsam Bagels
06.2020 - Current
Accounting
SUNY, Brockport
Business
Monroe Community College
General Studies
Nazareth University
High School Diploma -
Brighton High School