Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Mangbau

Summary

Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.

Overview

4
4
years of professional experience
1
1
year of post-secondary education

Work History

Assistant Store Manager

Green Vintage Store
Houston
10.2024 - Current
  • Managed daily front desk operations, assisting customers with purchases and inquiries to enhance overall satisfaction
  • Styled customers, providing personalized product recommendations that enhanced their shopping experience and increased sales potential
  • Created and maintained employee schedules to ensure smooth store operations
  • Organized store inventory and merchandising displays for an efficient and visually appealing environment
  • Maintained a clean, professional, and welcoming store environment
  • Delivered strong customer service and resolved customer concerns professionally
  • Trained new employees on customer service and sales techniques, ensuring consistent service quality across the team.

Store Associate

CVS Pharmacy
Pearland
02.2024 - 08.2024
  • Initiated conversations with browsing customers to identify buying preferences and increase sales opportunities.
  • Coordinated restocking of sales floor, ensuring current merchandise and accurate signage for promotions to optimize customer experience.
  • Provided professional telephone customer service pertaining to orders, promotions, store operations and products.
  • Engaged in ongoing development of personal selling skills and product knowledge.

Fulfillment Associate

Amazon
Fresno
07.2022 - 10.2023
  • Selected, packed, and shipped orders to ensure timely delivery.
  • Streamlined order processing by implementing efficient picking and packing techniques.
  • Boosted warehouse efficiency by consistently meeting or exceeding productivity goals for daily tasks.
  • Collaborated with team members to optimize workflows, contributing to improved operational performance.

Education

Associate of Applied Science - Diagnostic Medical

San Jacinto College
Pasadena, TX
08.2025 - 05.2026

High School Diploma -

Elsik High School
Houston, Tx

Skills

  • Sales strategies
  • Customer service
  • Inventory management
  • Staff Training
  • Team building
  • Conflict Resolution
  • Communication Skills

Timeline

Associate of Applied Science - Diagnostic Medical

San Jacinto College
08.2025 - 05.2026

Assistant Store Manager

Green Vintage Store
10.2024 - Current

Store Associate

CVS Pharmacy
02.2024 - 08.2024

Fulfillment Associate

Amazon
07.2022 - 10.2023

High School Diploma -

Elsik High School
Sarah Mangbau