Work Preference
Summary
Overview
Work History
Education
Skills
Timeline

Sarah Mann-Janko

Express Scripts Pharmacy
Danville,IN
Sarah Mann-Janko

Work Preference

Work Type

Full Time

Location Preference

On-Site

Location:

Danville, INPlainfield, INIndianapolis, INBrownsburg, INGreenwood, IN

Open to relocation:

No
23
Years of experience

Dependable healthcare and customer support professional with a background in pharmacy production, caregiving, and administrative service. Known for accurate recordkeeping, clear communication, medication handling, and steady support that helps teams maintain safe, organized workflows.

Work History

1 Year 11 Months
11.2024 - 10.2026
1 Year 11 Months
PHARMACY PRODUCTION CLERK
Express Scripts Pharmacy | Whitestown, Indiana
11.2024 - 10.2026

Bulk & Prep Dept. | Feb–Oct 2026.

  • Accurate bulk medication checks supported safe pharmacist review.
  • Organized production flow reduced errors through careful detail control.
  • Team collaboration improved process flow and overall efficiency.

Packing Dept. | Nov 2024–Feb 2026.

  • Accurate shipment packaging supported secure handling and nationwide delivery.
  • Label and patient information review protected medication accuracy.
  • Consistent packing organization supported smooth workflow and detail control.
1 Year 7 Months
11.2022 - 06.2024
1 Year 7 Months
CUSTOMER SERVICE REPRESENTATIVE
Union Bay Risk Advisors | Avon, Indiana
11.2022 - 06.2024
  • Answered customer questions with accurate insurance guidance and professional support.
  • Addressed billing inquiries and processed payments, guiding customers through claims procedures.
  • Maintained updated order and expense records while coordinating meetings and supporting office projects.
10 Years
12.2011 - 12.2021
10 Years
CAREGIVER & PERSONAL ASSISTANT
Private Client | Avon, Indiana
12.2011 - 12.2021
  • Coordinated daily care for lung transplant client, enhancing emotional support and promoting personal comfort and independence.
  • Managed medication routines and appointment scheduling, ensuring adherence to health care plans.
  • Facilitated physical therapy exercises and recovery activities, while organizing medical billing, insurance records, and household duties.
4 Years 1 Month
09.2007 - 10.2011
4 Years 1 Month
REFERENCE ASSISTANT, CIRCULATION CLERK
Avon-Washington Township Library | Avon, Indiana
09.2007 - 10.2011
  • Directed circulation reference and customer service support to strengthen patron experience across library services.
  • Oversaw interlibrary loan operations to improve resource access for patrons and support research requests.
  • Planned adult programs and developed library news content to build community engagement and promote service awareness.
  • Cataloged historical materials and contributed to creation of Huron Heritage Room to preserve local heritage for future generations.
2 Years
09.2005 - 09.2007
2 Years
HOUSEKEEPER
I.U.-West Hospital | Avon, Indiana
09.2005 - 09.2007
  • Oversaw post-procedure cleaning and sterilization of operating rooms, maintaining a safe and compliant environment for patients and staff.
  • Managed cleanliness and sanitation standards in emergency department rooms, enhancing patient safety.
  • Coordinated rapid support for emergency cesarean procedures, ensuring timely preparedness in labor and delivery operating room.
1 Year 4 Months
08.2003 - 12.2004
1 Year 4 Months
CHIROPRACTOR ASSISTANT
Kirkling Chiropractic Office | Mooresville, IN
08.2003 - 12.2004
  • Assisted patients during physical therapy sessions, ensuring adherence to treatment protocols.
  • Assisted with physical and x-ray examinations for timely clinical workflow.
  • Managed patient records and coordinated appointment scheduling to enhance office productivity.
  • Supported patient care and office operations at Kirklings Chiropractic Office.

Education

Program Certificate - Medical Coding And Billing

CareerStep-Online Career Training | Lehi, UT | 05-2021

Completed coursework in

  • ICD-10
  • CPT coding
  • Medical terminology
  • HIPAA compliance

Bachelor of Arts - Theology

Life Christian University | Lutz, FL | 08-2016
  • 3.27 GPA

Skills

Bulk preparation of medications
Packaging and labeling of pharmaceuticals
Detail-oriented approach
Management of records
Recordkeeping strengths
Data entry
Office administration support
Office coordination

Timeline

PHARMACY PRODUCTION CLERK
Express Scripts Pharmacy
11.2024 - 10.2026Read more
CUSTOMER SERVICE REPRESENTATIVE
Union Bay Risk Advisors
11.2022 - 06.2024Read more
CAREGIVER & PERSONAL ASSISTANT
Private Client
12.2011 - 12.2021Read more
REFERENCE ASSISTANT, CIRCULATION CLERK
Avon-Washington Township Library
09.2007 - 10.2011Read more
HOUSEKEEPER
I.U.-West Hospital
09.2005 - 09.2007Read more
CHIROPRACTOR ASSISTANT
Kirkling Chiropractic Office
08.2003 - 12.2004Read more
CareerStep-Online Career Training - Program Certificate, Medical Coding And Billing
Read more
Life Christian University - Bachelor of Arts, Theology
Read more
Sarah Mann-Janko