Sarah Olsen
New Braunfels,TX
Summary
Talent Acquisition Coordinator, CSR Human Resources, High Volume Logistics and Facilitation Management, Human Resources Management Certified Professional Coordinator.
Willing to relocate to: Austin, TX
Overview
7
7
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Hales Chimney & Fireplace Solutions
09.2024 - 11.2024
- Scheduled & Coordinate appointments appropriately with fabrication, managers, customers, and technicians.
- Tracked, updated, collected account deposits for various chimney installations.
- Escalated customer complaint support when necessary.
- Gained customer sales promoting vendor products.
High Volume Talent Acquisition & Facilitation
Catapult Staffing Agency (Capital One Contract)
11.2019 - 11.2019
- Coordinated appropriate interview times by collaborating with hiring managers, recruiters, interviewees, and facilitators.
- This role lead to an executive escort facilitator position for Executive Interviewers in other buildings. This role lead into the process of becoming the Recruiting High Volume Facilitation Team Lead.
- Coordinated all roles and responsibilities which involved meeting and interview room set up, clean up, checking overview of coordinator schedules daily for any conflicts for our high volume logistics team, coordinate with other team leads to manage room coordination, restock supplies, snacks and training materials.
Human Resource Customer Service Specialist
Catapult Staffing Agency (At Home Group Contract)
06.2018 - 11.2018
- Coordinated with the human resource staff and the store operating directors using an IT ticket system.
- This included team member account suspensions, reactivation services, loss prevention, payroll, and benefits services questions and system adjustments. I was training in benefits at the same time when I received a contract position offer to work with Capitol One.
Recruiting Coordinator
Loan Depot
10.2017 - 05.2018
- Recruiter and Candidate point of contact to facilitate and coordinate the interview process.
- Update and track HR system Workday changes, employment status conversions, compliance, and background checks.
Education
Collin County Community College
Frisco, TX12.2017
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Allen High School
Allen, TX05.2002
Skills
- Workday
- Executive Support
- Talent Acquisition
- Recruiting
- ATS
- Account Receivables and Data Entry
- Facilities Management
- Accounts Payable
Certification
Human Resource Management Certification
Timeline
Customer Service Representative
Hales Chimney & Fireplace Solutions
09.2024 - 11.2024
High Volume Talent Acquisition & Facilitation
Catapult Staffing Agency (Capital One Contract)
11.2019 - 11.2019
Human Resource Customer Service Specialist
Catapult Staffing Agency (At Home Group Contract)
06.2018 - 11.2018
Recruiting Coordinator
Loan Depot
10.2017 - 05.2018
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Allen High School
Collin County Community College