Sarah Mashak
Shawano,WI
Summary
Driven cosmetologist with extensive experience at Evergreen Rehabilitation Facility and as a self-employed professional, excelling in sanitation practices and client consultations. Leveraged friendly communication and hair styling expertise to enhance client satisfaction and retention. Committed to continuous education, achieving a notable increase in client base through personalized service and trend awareness. Friendly Cosmetologist with 26 years of experience in Hair care. Exceptional knowledge of modern makeup and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort.
Overview
2
2
years of professional experience
Work History
Cosmetologist
Evergreen Rehabilitation Facility
05.2024 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Cosmetologist
Self Employed
06.2022 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Answered phone calls and emails to schedule client appointments.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
- Suggested treatments and styles to suit customer appearance and fashion choices.
Education
Cosmetology Certificate - Cosmetology
Martins School of Hair Design
Green Bay, WI08.1998
High School Diploma -
Clintonville High School
Clintonville, WI05.1997
Skills
- Social skills
- Friendly Communication
- Active Listening
- Licensed Cosmetologist
- Scheduling appointments
- Clear Communication
- Hair Styling
- Men and women haircuts
- Professionalism and Ethics
- Sanitation Practices
- Client Consultations
- Product Knowledge
- Hair Coloring and Highlighting
- Client consultation
- Decision-Making
- Continuing education
- Styling Tools
- Hair coloring expertise
- Product expertise
- Waxing treatments
- Trend Awareness
- Hairstyling
- Relationship Building
- Sales and Upselling
- Reflective listening
- Salon Management
Timeline
Cosmetologist
Evergreen Rehabilitation Facility
05.2024 - Current
Cosmetologist
Self Employed
06.2022 - Current
Cosmetology Certificate - Cosmetology
Martins School of Hair Design
High School Diploma -
Clintonville High School
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