Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sarah May

Moncks Corner,South Carolina

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Insurance Agent

DialAmerica
07.2022 - Current
  • Built relationships with clients using active listening and issue resolution to provide excellent service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Educated clients on insurance policies and procedures.
  • Collected premiums on or before effective date of coverage.

Disability Evaluation Specialist

Premier Disability Services LLC
06.2020 - 11.2021
  • Answering and making phone calls and provided new clients with required paperwork to initiate service.
  • Assessed clients' needs and determined eligibility for intake services.
  • Explained eligibility requirements, application details, payment methods, and applicants' legal rights during intake assessment.
  • Offered compassionate and attentive guidance to patients during moments of crisis and trauma.

Discovery Time Team Lead

YMCA
08.2018 - 12.2019
  • Worked different stations to provide optimal coverage and meet production goals.
  • Established open and professional relationships with team members to achieve quick resolutions for various issues.
  • Developed learning and creative activities for children and reinforcing positive relationships.
  • Leading learning time with children.

Education

High School Diploma -

Indianola High School
Indianola, IA

Cosmetology Certification - Cosmetology

Professional Cosmetology Institute
Ames, IA

Skills

  • Insurance Practices
  • Consultative Selling Techniques
  • Customer Follow-Up
  • Operational Efficiency
  • Medicare Compliance
  • Billing Procedures
  • Health Insurance Sales
  • Quote Information

Certification

  • CPR Certified. 6/7/22-6/7/24

Timeline

Insurance Agent

DialAmerica
07.2022 - Current

Disability Evaluation Specialist

Premier Disability Services LLC
06.2020 - 11.2021

Discovery Time Team Lead

YMCA
08.2018 - 12.2019

High School Diploma -

Indianola High School

Cosmetology Certification - Cosmetology

Professional Cosmetology Institute

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