Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Hines

Las Vegas,NV

Summary

Dedicated insurance agent with proven expertise in client retention and relationship building. Skilled in timely policy processing and effective communication, ensuring clients receive the best coverage tailored to their needs.

Overview

6
6
years of professional experience

Work History

Insurance Agent

Everise Inc
Las Vegas, NV
09.2025 - Current
  • Assisted clients in selecting appropriate insurance policies based on individual needs.
  • Processed policy applications efficiently to ensure timely coverage for clients.
  • Conducted routine follow-ups with clients to maintain strong relationships and address inquiries.
  • Utilized CRM software to manage client information and track interactions effectively.

Insurance Agent

TeleTech Holdings
Las Vegas, NV
07.2023 - 06.2025
  • Educated clients on policy details, including coverage options and claim processes.
  • Collaborated with underwriters to facilitate smooth application approvals and adjustments.
  • Researched industry trends to provide informed recommendations during client consultations.
  • Supported marketing initiatives by promoting services through community outreach events.
  • Maintained high standards of customer service by building relationships with clients.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.

Security Officer

Sweetsweettrucking
Las Vegas, NV
01.2020 - 06.2023
  • Monitored premises to ensure safety and security of staff and assets.
  • Conducted regular inspections of facilities, identifying potential hazards and vulnerabilities.
  • Responded promptly to incidents, assessing situations and implementing appropriate actions.
  • Collaborated with law enforcement to report suspicious activities and maintain safety protocols.

Education

Balboa High School
Encino, CA
06-2016

Graduate Certificate - Medical Assistance

UEI College
Van Nuys, CA
06-2016

Skills

  • Customer service
  • Licensed insurance agent
  • Professionalism and ethics
  • Quotes and sales
  • Customer follow-up
  • Client relations
  • Auto insurance
  • Client needs analysis
  • Client retention
  • Life insurance
  • Upselling
  • Health insurance
  • Property insurance
  • Policy adjustment
  • Private insurance
  • Insurance sales strategy
  • Data entry
  • Policy Knowledge
  • Insurance policy sales
  • Customer billing
  • Customer complaint resolution
  • Policy changes
  • Insurance practices
  • Customer referrals
  • Premium calculations
  • Life insurance sales
  • Billing inquiries
  • Call center customer service
  • Insurance coverage verification
  • Health insurance sales

Timeline

Insurance Agent

Everise Inc
09.2025 - Current

Insurance Agent

TeleTech Holdings
07.2023 - 06.2025

Security Officer

Sweetsweettrucking
01.2020 - 06.2023

Balboa High School

Graduate Certificate - Medical Assistance

UEI College
Linda Hines