Sarah Maynard
Proctorville,OH
Summary
Dynamic healthcare professional with extensive experience at Kings Daughters Medical Center, excelling in project management and patient advocacy. Proven track record in optimizing scheduling processes and enhancing coding accuracy, while fostering collaboration among medical staff. Adept at multitasking and problem-solving, ensuring high levels of patient satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
PO Facilitator
Kings Daughters Medical Center
07.2024 - Current
- Implemented best practices in coding documentation, fostering consistency across projects.
- Managed multiple coding projects simultaneously, ensuring timely completion and adherence to deadlines.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Reviewed, analyzed, and managed coding of diagnostic and treatment procedures contained in outpatient medical records.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Communicated with insurance companies to research and resolved coding discrepancies.
- Scanned and uploaded medical records into electronic medical records system.
Office Scheduler
Kings Daughters Medical Center
06.2023 - 07.2024
- Coordinated scheduling for patient appointments, optimizing resource allocation and minimizing wait times.
- Collaborated with healthcare providers to streamline communication regarding patient needs and availability.
- Managed electronic scheduling systems, ensuring accuracy and compliance with regulatory standards.
- Developed efficient workflows for appointment management, enhancing overall departmental productivity.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
Welcome and Information Clerk
Kings Daughters Medical Center
06.2021 - 06.2022
- Managed patient information retrieval and verification processes to ensure accuracy and compliance.
- Collaborated with medical staff to streamline administrative procedures for improved workflow efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Trained new clerks on operational protocols and effective use of office technology systems.
- Handled sensitive information with discretion while maintaining strict confidentiality protocols.
- Developed effective filing systems for optimized document management across the organization.
Education
High School Diploma -
Rock Hill High School
Ironton, OH05-2019
Skills
- Constructive feedback
- Agenda planning
- Project management
- Data analysis
- Problem-solving
- Time management
- Multitasking
- Patient advocacy
Timeline
PO Facilitator
Kings Daughters Medical Center
07.2024 - Current
Office Scheduler
Kings Daughters Medical Center
06.2023 - 07.2024
Welcome and Information Clerk
Kings Daughters Medical Center
06.2021 - 06.2022
High School Diploma -
Rock Hill High School