Experienced with operating and maintaining manufacturing equipment to ensure efficient production. Utilizes comprehensive knowledge of safety protocols and quality control measures.
Overview
16
16
years of professional experience
Work History
Benefit Advocate
UnitedHealthcare
10.2017 - Current
Maintained compliance with all federal, state, and local regulations pertaining to employee benefits administration.
Enhanced client satisfaction by resolving benefits-related issues promptly and accurately.
Helped customers understand their medical benefits and claims.
Administrative Assistant
North Valley Services
08.2015 - 10.2017
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Truck Captian
Garda Logistics
08.2013 - 08.2015
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Cell Supervisor
International Rectifier Corporation
04.2009 - 08.2013
Coordinated maintenance activities for cell equipment, ensuring minimal disruption to daily operations during downtimes.
Expedited order completion times with effective prioritization of tasks and close collaboration with other departments.
Increased output quality by monitoring cell operations closely and addressing issues promptly.
Vice President, Network Management North Texas and Oklahoma at UnitedHealthcareVice President, Network Management North Texas and Oklahoma at UnitedHealthcare