Tabatha Lomas

• Facilitated smooth transitions between benefit providers during mergers or acquisitions by maintaining clear communication channels among stakeholders.
• Streamlined benefits enrollment processes for increased efficiency and improved user experience.
• Enhanced client satisfaction by resolving benefits-related issues promptly and accurately.
• Evaluated existing benefit programs for effectiveness, making recommendations for enhancements as needed.

Customer service for photo and beauty department

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.