Sarah McDaniel
White Pine,TN
Summary
Organized and motivated individual with strong time management and organizational skills. Eager to contribute to company growth while enhancing abilities in diverse settings. Customer-focused with a passion for delivering exceptional service and improving customer satisfaction. Proven interpersonal skills with a talent for effectively addressing concerns and driving positive outcomes.
Overview
6
6
years of professional experience
Work History
Associate
Lowe's
Jefferson City, Tennessee
09.2024 - Current
- Organized merchandise displays to enhance customer experience and ensured inventory accuracy.
- Facilitated store promotions by setting up signage and strategic product placements.
- Ensured cleanliness and safety standards in work areas throughout the store.
- Built relationships with customers by providing friendly customer service.
- Provided customer service support for inquiries, complaints, and returns.
- Trained new associates on store operations, policies, and procedures to improve team effectiveness.
- Performed cash register functions accurately and efficiently.
Production Worker
Overman International
Dandridge, Tennessee
05.2023 - 09.2024
- Operated machinery for assembly, contributing to timely product output.
- Collaborated with team to consistently achieve daily production targets.
- Conducted quality checks to ensure product standards were maintained.
- Assisted in training new employees on operational procedures.
- Inspected product quality prior to packaging and shipment.
- Ensured proper labeling of completed products before shipping out.
- Moved items between machines, conveyors, and transport equipment to meet production needs.
- Adhered strictly to established guidelines and procedures while performing duties.
Server
Gondolier Italian Restaurant & Pizza
Jefferson City, Tennessee
06.2020 - 08.2021
- Delivered excellent customer service, contributing to repeat business.
- Resolved customer complaints promptly, fostering positive dining experiences.
- Educated customers on menu items and daily specials effectively.
- Delivered food orders promptly and courteously.
- Collaborated with team members to ensure smooth service flow.
- Maintained cleanliness and organization of dining area, enhancing guest experience.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Assisted in training new servers.
- Ensured food met quality standards before delivery to guests.
Education
High School Diploma -
Jefferson County High School
Dandridge, TN05-2020
Associate of Applied Science - Business Administration And Management
Walters State Community College
Morristown, TNSkills
- Visual merchandising
- Product knowledge
- Product inspection
- Order processing
- Team collaboration
- Loss prevention
- Cash handling
- Product merchandising
- Safety compliance
- Staff training
- New hire training
- Client management
- Customer service
- Customer interaction
- Communication skills
- Team collaboration
- Problem-solving
- Attention to detail
- Time management
- Task prioritization
- Dependability
- Adaptability
- Professional demeanor
- Problem-solving abilities
- Strategy development
- Computer skills
- Adaptability
- Loss prevention
- Customer service
Timeline
Associate
Lowe's
09.2024 - Current
Production Worker
Overman International
05.2023 - 09.2024
Server
Gondolier Italian Restaurant & Pizza
06.2020 - 08.2021
High School Diploma -
Jefferson County High School
Associate of Applied Science - Business Administration And Management
Walters State Community College