Sarah McGillivray
Summary
Organized and adaptable professional with strong communication and time management skills, offering proven experience in coordinating operations, optimizing workflows, and ensuring seamless communication in fast-paced environments. Skilled in supporting emergency protocols, and maintaining high standards of service. Ready to contribute expertise and drive positive outcomes in a new role.
Overview
4
4
years of professional experience
Work History
Emergency Room Unit Coordinator
Massachusetts General Hospital Emergency Room
Boston
05.2025 - Current
- Managed daily administrative operations of a high-volume emergency department, ensuring smooth workflow and patient flow
- Coordinated communication between physicians, nurses, patients, and ancillary staff to optimize care delivery
- Supported emergency response and departmental protocols during high-acuity cases and mass-casualty events
Operations Assistant
Koury Wellness Center
10.2024 - Current
- Company Overview: Elon University
- Greet students and guests at the front desk, check them in, and provide excellent customer service.
- Answer questions about gym services, and facilities while maintaining a welcoming atmosphere.
- Perform routine cleaning and sanitization of gym equipment, common areas, and high-touch surfaces to ensure a safe and hygienic environment.
- Elon University
Admissions Tour Guide
Elon University
09.2023 - Current
- Led engaging campus tours, showcasing Elon University's unique features and fostering connections with prospective students and families.
- Managed many tours while being able to maintain professionalism and enthusiasm about the campus here at Elon.
- Communicated effectively with diverse groups allowing for everyone to feel welcomed.
Food Service Worker
Playa Bowls
10.2021 - 08.2023
- Provided excellent customer service to customers by greeting them, taking orders and ensuring a positive experience.
- Handled cash and credit transactions and processed transactions efficiently.
- Maintained a clean and organized work area, especially during rush hours and ensuring a sanitary work space.
Education
Bachelor's - Biology
Elon University
Elon, NC05-2027
Certied Nursing Assistant -
Quincy College
Milton, MassachusettsHigh School -
Milton HIgh School
MiltonSkills
- Patient care
- Medical terminology
- Customer service
- Communication skills
- Time management
- Team collaboration
Languages
French, Native or Bilingual
Timeline
Emergency Room Unit Coordinator
Massachusetts General Hospital Emergency Room
05.2025 - Current
Operations Assistant
Koury Wellness Center
10.2024 - Current
Admissions Tour Guide
Elon University
09.2023 - Current
Food Service Worker
Playa Bowls
10.2021 - 08.2023
Bachelor's - Biology
Elon University
Certied Nursing Assistant -
Quincy College
High School -
Milton HIgh School
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