Sarah Mercure
Hampton,NH
Summary
Seasoned professional with authentic service skills in dynamic restaurant environments. Successful at handling tables of all sizes with accuracy and personalization of guests needs. Strives to exceed patron, team and manager standards, with the goal to build positive relations and fill a long term position.
Overview
1
1
Certification
10
10
years of professional experience
Work History
Server
The Library Resturaunt
Portsmouth, New Hampshire
09.2021 - 08.2026
- Warmly greeted guests and acknowledged their special occasions.
- Engaged with customers about menu items, specials, aperitif, and wine pairings effectively.
- Procured orders accurately and efficiently, while casually offering complementary accompaniments.
- Promoted desserts, and night caps to ensure the diners had a round and complete experience.
- Obtained thorough menu knowladge on ingredients and dish preparation to inform a guest of potential allergy or cross reactivity.
- Provided genuine customer service in a fast-paced environment.
- Assisted in maintaining cleanliness and organization of dining areas’ table arrangements.
- Performed opening and closing duties such as setting up the dining area, restocking supplies, and maintaining cleanliness of shared work spaces throughout shift.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Server
Tiller Resturaunt at The Cliffhouse
Cape Neddick, Maine
08.2016 - 03.2020
- Set up and attended to small details before opening to welcome guests into pristine dining environment.
- Greeted and began to take orders from customers accurately and in a timely manner without the president of urgency, even in the busiest of times.
- Displayed enthusiasm and knowledge about restaurant's menu,drinks, specials, entrees from precuration to preparation.
- Communicated with hosts, bussers, kitchen staff, etc to prepare for and accurately serve customers.
- Always made sure the guest left satisfied and seen.
- Maintained cleanliness of common workspaces throughout service.
Education
Some College (No Degree) - Buisness
Northeastern University
Boston, MASkills
- Genuine yet professional guest engagement
- Dining experience enhancement through personalized recommendations
- Detailed wine and food menu understanding
- Team collaboration and cohesion
- Wine service
- Cleanliness standards FOH&BOH before, during and after service
- Efficient work ethic
- Clear communication with management and fellow coworkers
Certification
- TIPS 2026 certified
Timeline
Server
The Library Resturaunt
09.2021 - 08.2026
Server
Tiller Resturaunt at The Cliffhouse
08.2016 - 03.2020
Some College (No Degree) - Buisness
Northeastern University