Sarah Miller
Sunburn Animal Hospital
Sunbury,PA
2027
years of professional experience
Work History
Veterinary Technician
4 Years 1 Month- Assisted veterinarians during examinations, treatments, and surgical procedures.
- Monitored anesthesia, vital signs, and patient recovery for safe procedures.
- Collected blood, urine, and fecal samples for in-house laboratory testing.
- Prepared exam rooms, instruments, and treatment areas for incoming patients.
- Educated pet owners on post-care instructions, medication use, and preventive care.
- Maintained accurate medical records, treatment notes, and patient histories.
- Administered medications, vaccines, and prescribed treatments under veterinary direction.
- Sanitized kennels, equipment, and clinical areas to support infection control.
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Restrained animals to protect veterinarians from potential harm.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Educated clients on preventive care measures such as vaccination schedules, heartworm prevention, flea/tick control, dental hygiene, and nutrition guidelines.
- Assisted in surgical procedures, ensuring a sterile environment and properly handing instruments to the veterinarian as needed.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Contributed to team success by supporting colleagues when needed during emergencies or critical cases requiring additional assistance.
- Provided thorough discharge instructions to clients following appointments or surgical procedures, ensuring clear understanding of medications, aftercare steps, and follow-up recommendations.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
- Assisted in dental procedures, contributing to overall oral health of patients.
- Monitored vital signs of animals during surgical procedures and provided postoperative care.
- Performed fecal examinations, urinalysis and bloodwork.
- Assisted in preparation and administration of anesthesia for surgical processes.
- Administered prescribed injectable controlled substances, tranquilizers, sedatives and injectable or inhalant anesthetics.
- Assisted veterinarians with radiographs and ultrasounds.
House Cleaner/ Caregiver
10 Years 1 Month- Cleaned living spaces, bathrooms, and kitchens using approved supplies and safe sanitation practices.
- Sanitized high-touch surfaces to maintain hygienic, organized environments for residents.
- Changed linens, made beds, and refreshed rooms with attention to detail.
- Restocked cleaning supplies and reported low inventory to support uninterrupted workflow.
- Vacuumed, swept, mopped, and dusted surfaces to keep spaces consistently tidy.
- Followed safety procedures when handling chemicals, equipment, and waste disposal.
- Organized cleaning tasks by priority to complete routines efficiently and thoroughly.
- Inspected rooms after cleaning to confirm quality and address missed areas.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Emptied trashcans and transported waste to collection areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Washed and put away kitchen dishes, utensils and glassware.
- Sorted, laundered and put away various laundry items.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Assisted clients with daily living activities, promoting comfort, dignity, and consistent personal care.
- Monitored client well-being and reported changes promptly to support safe care decisions.
- Prepared meals and snacks according to dietary needs and individualized care instructions.
- Provided companionship and emotional support to encourage engagement and reduce isolation.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted patients with self-administered medications.
- Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
- Transported individuals to events and activities, medical appointments, and shopping trips.
92G Food Service Specialist
23 Years 9 Months- Prepared meals and maintained food quality standards in field and garrison kitchens.
- Inspected food supplies, equipment, and storage areas for sanitation and safety compliance.
- Operated kitchen equipment to support timely meal production and service.
- Monitored inventory levels and reported shortages to sustain continuous food operations.
- Followed recipes, portion controls, and menu guidance to ensure consistent meal service.
- Cleaned work areas, utensils, and appliances to maintain sanitary kitchen conditions.
- Assisted with receiving, storing, and rotating food supplies to reduce spoilage.
- Contributed to a positive work environment through effective teamwork and collaboration with fellow staff members.
- Prepared meals according to food safety and sanitation guidelines, consistent with management and fiscal limits.
- Assisted with menu planning, incorporating seasonal ingredients for fresh, innovative dishes that catered to diverse tastes.
- Streamlined food preparation processes by implementing efficient time-management techniques.
- Supported seamless operations during high-volume periods through accurate order preparation and timely delivery of dishes to guests.
- Demonstrated versatility in culinary skills by preparing various types of cuisine for themed events or special occasions.
- Created and implemented internal policies and procedures related to food services and handling at various sites and adapted to changing conditions.
- Anticipated potential challenges during busy periods, adjusting workload accordingly to maintain consistent quality across all dishes served.
- Reduced food waste by effectively managing inventory and utilizing proper storage techniques.
- Ensured compliance with health codes and regulations by regularly inspecting kitchen equipment and facilities.
- Maintained a safe and sanitary working environment by diligently adhering to established cleaning protocols and procedures.
- Oversaw purchasing of food and related products and commodities and managed budgets and inventories without overruns or shortages.
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
- Lifted and carried heavy materials.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Maintained high personal grooming standards and uniform presentation.
- Pushed, pulled and transported large loads and objects.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Prepared meals for dignitaries. The Honorable Donald Rumsfeld.
- Brought food budget from in the red to black.
- Weekly and monthly inventories.
- Held a Staff Sergeant position as a Specialist.
Kennel Attendant
- Cleaned kennels, cages, and common areas to maintain sanitary animal care environment.
- Monitored animal behavior and reported health changes to veterinary staff promptly.
- Fed and watered pets according to dietary instructions and treatment schedules.
- Assisted with bathing, grooming, and basic restraint during daily care routines.
- Replaced bedding, sanitized supplies, and restocked kennel care materials efficiently.
- Walked dogs and provided exercise, enrichment, and supervised outdoor breaks.
- Supported intake and discharge processes by organizing records and preparing housing areas.
- Followed hospital safety protocols and handled animals calmly to reduce stress.
- Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
- Enhanced customer satisfaction by providing attentive and compassionate service during pet drop-offs and pickups.
- Demonstrated a strong commitment to animal care by working flexible hours, including nights, weekends, and holidays as needed.
- Promoted pet safety through proper handling techniques, minimizing risk of injury or distress for both staff and animals.
- Improved animal care by consistently monitoring their health and behavior, promptly reporting any concerns to veterinarians.
- Reduced stress levels for animals during their stay by creating a calm and nurturing environment that catered to individual needs.
- Assisted in the training of new staff members by sharing knowledge and expertise in kennel operations and animal care procedures.
- Contributed to a positive workplace atmosphere by maintaining open communication with team members and proactively addressing issues or concerns.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Kennel Manager
- Supervised kennel staff to maintain daily cleaning, feeding, and patient care routines.
- Coordinated boarding admissions and discharges, verifying pet instructions and health records.
- Maintained sanitary kennel conditions through consistent disinfection, laundry, and waste removal.
- Monitored animal behavior and wellbeing, reporting concerns promptly to veterinary team.
- Scheduled feeding, walking, and medication support according to treatment and boarding plans.
- Trained new kennel employees on handling procedures, safety practices, and hospital standards.
- Communicated with pet owners regarding boarding updates, special care needs, and discharge readiness.
- Organized supplies and kennels to support efficient workflow and consistent patient comfort.
- Conducted facility tours for potential clients, showcasing the high-quality services provided at the kennel.
- Ensured cleanliness of facilities by establishing a rigorous cleaning schedule, improving overall hygiene levels.
- Managed inventory to ensure adequate supplies, effectively reducing costs and waste.
- Streamlined record keeping for better tracking of daily activities and animal health data.
- Developed schedule for kennel assistants to balance walking, feeding and socializing needs of animals in care.
- Oversaw hiring processes for new staff members, ensuring a well-equipped team that maintained high standards of care.
- Led team meetings to discuss updates, provide training, and address any concerns or issues within the facility.
- Collaborated with veterinarians to ensure proper medical care for all animals under the facility''s care.
- Implemented safety measures to minimize risks of accidents or injuries among staff members and animals.
- Provided excellent customer service by addressing client inquiries promptly and professionally.
- Promoted positive interactions between staff members and animals through ongoing training sessions and workshops.
- Maintained strict adherence to licensing requirements, inspections, and other regulations relevant to the industry.
- Increased enrollment in doggy daycare Number% through networking and targeted marketing campaigns.
- Developed strong relationships with clients, resulting in increased customer satisfaction and repeat business.
- Communicated Timeline with pet parents, sharing pictures and relevant information regarding treasured animals.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Phlebotomist
- Collected venous and capillary specimens using proper patient identification and labeling protocols.
- Prepared collection supplies, maintained sterile work areas, and followed infection control standards.
- Verified orders, matched specimens to requisitions, and resolved collection discrepancies before transport.
- Communicated clearly with patients to reduce anxiety and support safe, efficient blood draws.
- Processed specimens for laboratory transport while maintaining chain-of-custody and specimen integrity.
- Adapted collection techniques for difficult draws, elderly patients, and pediatric populations.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Used personal protective equipment correctly to protect coworkers and patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Enhanced patient experience by performing blood draws quickly and efficiently.
- Improved patient comfort and trust with compassionate communication and professional bedside manner.
- Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
- Ensured proper identification and documentation of samples, significantly reducing instances of mislabeling.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
Education
High School Diploma
Timeline
Veterinary Technician
Sunburn Animal Hospital
09.2022 - CurrentRead More
House Cleaner/ Caregiver
Luke’s Trust Fund
04.2013 - 05.2023Read More
92G Food Service Specialist
United States Army Active Duty
01.2003 - 2009Read More
Kennel Attendant
Sunbury Animal Hospital
2007 - 2010Read More
Kennel Manager
Sunbury Animal Hospital
2014 - 2016Read More
Phlebotomist
Geisinger Medical Center
2010 - 2014Read More
Shikellamy Highschool
High School Diploma
Read More