Sarah Miramontes
Costa Mesa,CA
Summary
Creative professional with a proven track record in salon management and business development at Cera Salon. Expert in marketing strategy and social media promotion, driving significant revenue growth. Passionate about fostering client relationships and enhancing service delivery, while maintaining financial oversight.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Member Service Representative
The 12 Gym
Costa Mesa, CA
04.2025 - Current
- Engaged prospective members through personalized consultations and tours.
- Assisted members with inquiries and account issues effectively.
- Processed member transactions accurately and efficiently.
- Collaborated with team members to enhance service delivery.
Owner/Esthetician
Cera Salon
Newport Beach, CA
06.2019 - 12.2024
- Oversaw daily operations of a high-traffic salon, enhancing service delivery and customer satisfaction.
- Increased annual profits through strategic marketing and operational improvements.
- Expanded team and diversified service menu to attract a broader clientele.
- Developed and executed marketing strategies to drive growth and revenue.
- Promoted business on social media platforms to enhance brand visibility.
- Curated unique events to showcase salon offerings and strengthen community ties.
- Managed budgeting and financial oversight to optimize resource allocation.
Esthetician
Addiction Salon
Orange, CA
01.2017 - 12.2019
- Performed various waxing services using high-quality products and techniques.
- Built strong client relationships through excellent customer service and communication.
- Stayed updated on industry trends and new waxing techniques through continuous learning.
Manager
Nordstrom
Santa Ana, CA
01.2012 - 12.2016
- Increased business profits annually through strategic initiatives.
- Oversaw daily operations to uphold exceptional customer service standards.
- Trained and mentored staff on product knowledge and effective sales techniques.
- Managed inventory levels and coordinated timely stock replenishment processes.
- Resolved customer inquiries and complaints to sustain high satisfaction levels.
- Monitored staff performance, addressing issues proactively for continuous improvement.
Education
Esthetician
Paul Mitchell The School
Pasadena, CA01-2012
Asuza Pacific University
01.2009
Skills
- Salon management
- Business development
- Finance and accounting oversight
- Social media promotion
- Event coordination
- Marketing strategy
- Inventory management
- Content creation
Certification
- Esthetician License (2012)
Timeline
Member Service Representative
The 12 Gym
04.2025 - Current
Owner/Esthetician
Cera Salon
06.2019 - 12.2024
Esthetician
Addiction Salon
01.2017 - 12.2019
Manager
Nordstrom
01.2012 - 12.2016
Esthetician
Paul Mitchell The School
Asuza Pacific University
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