Sarah Miranda, RN
League City,TX
Summary
Strong and empathetic leader seeking new opportunity in Texas following relocation. Passionate about providing exceptional customer service and ensuring positive patient experience. Firm believer in team approach to patient care, valuing contributions of all disciplines. Dedicated to preserving work family culture and fostering supportive, collaborative environment.
Overview
23
23
years of professional experience
Work History
Clinical Manager
Saint Luke's Shoal Creek Surgery Center
05.2024 - 10.2024
- Regularly evaluated employee performance and provided feedback.
- Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work culture.
- Ensured compliance with regulatory guidelines and accreditation standards through consistent monitoring and implementation of corrective actions when needed.
- Promoted a culture of safety within the clinic by enforcing policies related to infection control, medication administration, and incident reporting procedures.
- Enhanced staff performance through regular training, mentoring, and professional development opportunities.
- Fostered a positive work culture by recognizing employee achievements and addressing any concerns proactively.
Clinical Director
Monarch Hospice and Palliative Care
08.2022 - 05.2024
- Met coverage demands by establishing work schedules and assigning specific jobs
- Conducted regular performance evaluations of clinical team members
- Maintained accurate documentation of patient records, treatment plans, and progress notes
- Managed clinical staff, ensuring adherence to policies and procedures
- Led multidisciplinary team meetings to review patient cases and coordinate care plans
- Assisted in recruiting, interviewing, and hiring new clinical staff members
- Created and maintained a positive work culture based on gratitude and servant leadership
Clinical Liaison
Specialized Home Care
01.2022 - 07.2022
- Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and home PT/OT services
- Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues
- Maintained professionality and efficiency while working closely with accounts
- Followed up with clients to identify and resolve service, account or technical issues and maintain satisfaction
- Obtained sales leads through networking groups, referral partners and face-to-face sessions with accounts
Executive Director/Administrator
Traditions Health Care
09.2021 - 12.2021
- Primary function is to assume overall responsibility and authority for administrative and leadership functions, supervision of the organizational plan and responsibility for ongoing communication with the interdisciplinary team as well as agency staff and the community
- Employ qualified personnel and ensure adequate staff education and compliance
- Ensure agency operates in compliance with federal and state law
- Implement and monitor effective budgeting and accounting system
- Ensure accuracy of public information materials and activities
- Responsible for supervision and evaluation of family satisfaction surveys
Assistant Director/Director of Clinical Services
Lumicare Hospice
09.2020 - 09.2021
- Cultivated and maintained positive relationships with employees
- Worked within the interdisciplinary team to ensure quality patient care, and coordinated/led IDT meetings weekly
- Scheduling and supervision of the admission team
- Team leader/supervisor for the psychosocial team
Hospice Admissions Nurse
Lumicare Hospice
12.2019 - 09.2020
- Coordinated with healthcare team to establish, enact and evaluate patient care plans
- Evaluated eligibility for hospice services and walked patients and families through informational visits, consents and admission to hospice
- Worked closely with the marketing team, community referral sources and the hospice medical director
- Developed trusting relationships with patients and their families through empathetic communication and active listening skills
RN Case Manager
Centerpoint Medical Center
01.2018 - 06.2019
- Assessed and reviewed patients for discharge and planning and integrated services for patients requiring home care, home infusion and durable medical equipment (DME)
- Updated and maintained discharge plan of care with physician, members of healthcare team, patients, and families
- Collaborated with physicians during medical rounds, updated treatment plans, and provided plan of care to patients and families
- Reduced healthcare costs through efficient utilization of resources and identification of unnecessary treatments or procedures.
- Reduced wait times for essential services by effectively managing utilization review caseloads and prioritizing urgent requests.
Registered Nurse/Team Lead, Telemetry
Centerpoint Medical Center
01.2010 - 01.2018
- Coordinated care with physicians and other clinical staff to prepare for treatment, carry out interventions and enhance continuum of care
- Maintained comprehensive patient care plans and monitored staffs' implementation of physician's orders
- Assessed and assisted patients with diverse range and comorbid chronic diagnoses, including chronic obstructive pulmonary disease (COPD), asthma, congestive heart failure (CHF), cerebrovascular accidents (CVA), diabetes, and sepsis
- Coordinated and performed patient admissions, transfers and discharges
- Educated patients, caregivers, and families on diagnoses, treatment and disease prevention
- Collaborated with multidisciplinary healthcare specialists to devise, implement, and modify plans of care defining patient outcome goals
- Organized and delegated tasks during rapid response and high-pressure code situations
- Distributed assignments to RNs and PCTs
- Assessed unit patients continuously from admission to discharge
Surgical Technologist
Saint Luke's Northland Hospital
09.2001 - 07.2007
- Supported surgeons during operations by handing instruments, retracting tissue and cutting sutures
- Sterilized and maintained surgical instruments, ensuring their proper function during procedures
- Helped circulating nurse and surgical team maintain sterile environment with proper aseptic techniques
- Communicated effectively with all members of surgical team, including surgeons, nurses, anesthesiologists, and support staff
- Managed counts for sponges, needles and instruments before and during procedures
- Stocked operating rooms with necessary supplies, ensuring efficient turnover between cases
- Assisted with vaginal deliveries, working in the newborn nursery and scrubbing in on all c-section cases
Education
ADN - Nursing
Penn Valley Community College
01.2010
Skills
- Exemplary communication skills
- Compliance with regulatory guidelines
- Case Management
- Team Building
- Clinical Leadership
- Infection Control
- Care Planning
- Staff scheduling
Timeline
Clinical Manager
Saint Luke's Shoal Creek Surgery Center
05.2024 - 10.2024
Clinical Director
Monarch Hospice and Palliative Care
08.2022 - 05.2024
Clinical Liaison
Specialized Home Care
01.2022 - 07.2022
Executive Director/Administrator
Traditions Health Care
09.2021 - 12.2021
Assistant Director/Director of Clinical Services
Lumicare Hospice
09.2020 - 09.2021
Hospice Admissions Nurse
Lumicare Hospice
12.2019 - 09.2020
RN Case Manager
Centerpoint Medical Center
01.2018 - 06.2019
Registered Nurse/Team Lead, Telemetry
Centerpoint Medical Center
01.2010 - 01.2018
Surgical Technologist
Saint Luke's Northland Hospital
09.2001 - 07.2007
ADN - Nursing
Penn Valley Community College
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