Sarah Mirandy
Pinnacle Homecare
Biloxi,MS
12
years of professional experience
Detail-oriented professional with strong background in patient care coordination, adept in managing patient schedules, streamlining administrative processes, and ensuring accurate medical record keeping with 8+ years in healthcare and 5+ years in a clinic setting as an LPN. Demonstrates natural aptitude for problem-solving and efficient workflow management. Excels in creating positive patient experience through effective communication and organizational skills. Proven expertise in these areas defines role of Patient Services Coordinator, Patient Care Manager, Scheduler, and more.
Work History
Senior Clinical Assistant (Remote)
8 Months- Assisted in patient care coordination, ensuring timely communication with healthcare providers.
- Facilitated patient intake processes, collecting accurate medical histories and verifying insurance information.
- Collaborated with multidisciplinary teams to streamline workflow and improve patient outcomes.
- Developed training materials that improved onboarding efficiency for new clinical assistants.
- Implemented scheduling software solutions, streamlining processes and improving task visibility across teams.
- Developed and maintained comprehensive schedules, ensuring alignment with project timelines and resource availability.
- Collaborated with cross-functional teams to resolve scheduling conflicts and adjust priorities as needed.
- Monitored schedule adherence, identifying areas for improvement to enhance overall productivity.
- Trained junior staff on scheduling best practices, fostering a culture of accuracy and consistency.
Patient Services Coordinator
6 Months- Provided exceptional customer service to patients, families, and visitors in a fast-paced healthcare environment.
- Demonstrated excellent communication and interpersonal skills while addressing patient inquiries and resolving complaints.
- Collaborated with other departments within the organization on various projects related to scheduling processes or workflow optimization.
- Efficiently processed referrals from other medical facilities or specialists when necessary.
- Handled all scheduling inquiries from patients, staff, and physicians in a professional and courteous manner.
- Adhered to HIPAA regulations at all times when handling confidential patient information.
- Reviewed daily reports generated by the EMR system in order to identify any errors or discrepancies in scheduling data entry.
- Coordinating with the patient care team and the patient to review clinic appointment availability and utilization
Patient Care Manager Assistant
1 Year 10 Months- Maintained up-to-date records of patient visits, treatments, medications, and outcomes.
- Developed and implemented patient care protocols to ensure quality of care for all patients.
- Assisted with discharge planning activities such as arranging follow-up appointments or home health services.
- Actively participated in team meetings, trainings, and workshops related to patient intake processes
- Scheduled and coordinated patient intake appointments, verifying insurance coverage and obtaining necessary authorizations.
- Determined patient eligibility by reviewing patient documentation for completeness and accuracy.
- Completed detailed intake paperwork including assessment forms, clinical notes and other required documents in a timely manner.
- Facilitated communication between the referring agency, family members and other stakeholders involved in the process of providing care for clients.
- Demonstrated excellent organizational skills when coordinating multiple tasks simultaneously with tight timelines.
Charge Nurse - Licensed Practical Nurse
2 Years 9 Months- Provide ongoing geriatric care with patient ratio of 10:1 as part of a 30 bed Skilled Nursing Facility.
- Perform admission and discharge assessments, administer medications, monitor respiratory therapies, monitor diabetic patient insulin, administer dialysis and complete general daily rounds and periodic wellness checks of assigned caseload.
- Inventory nursing supply, order toward replenishment, manage usage to prevent fraud and waste.
- Ensure nutritional intake and balance of individual patients to prevent malnutrition and weight loss.
- Completed admissions history, physicals and follow-up care for incoming patients.
- Liaised with families regarding geriatric patient wellness, condition, behaviors, treatment plans, acute needs and other concerns.
- Delegated assignments and duties to CNAs for enhanced care provision and workflow management.
Phlebotomy Supervisor
5 Years 11 Months- Prepared patient rooms prior to their arrival.
- Collected urine and fecal samples.
- Accurately performed approx. 25 venipuncture a day
- Assisted with adequate nutrition and fluid intake.
- Positioned residents for comfort and to prevent skin pressure problems
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
- Assisted with cleaning central tube, G-tube, J-tube, and regular catheter insertion.
- Charted daily information on the residents such as mood, physical activity, eating percentages, and daily inputs and outputs.
- Recognized and reported abnormalities and/or changes in patients' health status to nursing staff.
Education
Bachelor of in Allied Health - Psychology
Expected graduation December 2025
Licensed Practical Nurse
Graduated Dec 2020
High School Diploma
Timeline
Senior Clinical Assistant (Remote)
Pinnacle Homecare
12.2025 - CurrentRead More
Patient Services Coordinator
Vital Caring Home Health
06.2025 - 12.2025Read More
Patient Care Manager Assistant
Mississippi HomeCare of Gulfport
09.2023 - 07.2025Read More
Charge Nurse - Licensed Practical Nurse
Singing River Hospital
12.2020 - 09.2023Read More
Phlebotomy Supervisor
Memorial Hospital Physician Clinics
01.2015 - 12.2020Read More
Our Lady Academy
High School Diploma
Read More
Pearl River Community College
Licensed Practical Nurse
Read More
University of Southern Mississippi
Bachelor of in Allied Health from Psychology
Read More