SARAH MITCHELL
Orange,CA
Summary
Sheraton Cerritos 2023 Salesperson of the Year. Creative and enthusiastic hospitality professional with 9+ years of experience, including but not limited to communications, event management, hotel sales, and guest relations. Seeking a Senior Sales Manager position at a hotel which emphasizes high-end customer experience with detailed event planning.
Overview
6
6
years of professional experience
Work History
Group Sales Manager
The Sheraton Cerritos
04.2023 - Current
- Tasked with soliciting new business and maintaining existing accounts to meet/exceed revenue goals.
- Effectively communicated with customers through telephone solicitation, outside in-person sales calls, site visits, and written email communication.
- Prospected new business, created new leads, and increased awareness of the hotel.
- Collaborated with all levels of staff to identify hotel deficiencies and improve methodologies for events.
Executive Meeting Manager
The Sheraton Cerritos
05.2022 - 05.2023
- Produced and/or reviewed catering contracts/banquet event orders.
- Conducted site inspections and attended client events to ensure the quality of proceedings.
- Made local sales calls and attended relevant trade shows and client events.
- Attained assigned sales and revenue goals.
Sales Manager
CulinaryLab Cooking School
12.2020 - 05.2022
- Increased quantity of student enrollment by 16% through effectively identifying gaps in pipeline management strategy and crafting new messaging campaigns.
- Managed and organized pipeline of several hundred students leveraging the Salesforce CRM system.
- Analyzed statistics and forecasting to achieve accurate year-end projections.
Publicist/In House Event Planner
Zapwater Communications
03.2018 - 01.2020
- Managed press activity, client events, and media appearances.
- Coordinated client meetings, photo shoots, and appointments.
- Developed and maintained working relationships with media contacts.
Education
Bachelor of Professional Studies - Business Administration And Management
The Culinary Institute of America
05.2015
Skills
- Digital Management Platforms
- Social Tables
- Knowland
- Cvent
- Lightspeed
- OPERA
- CI/TY
Honors Awards
Salesperson of the Year 2023, The Sheraton Cerritos, Cerritos, CA, Achieved 131% Annual Sales Goal
Timeline
Group Sales Manager
The Sheraton Cerritos
04.2023 - Current
Executive Meeting Manager
The Sheraton Cerritos
05.2022 - 05.2023
Sales Manager
CulinaryLab Cooking School
12.2020 - 05.2022
Publicist/In House Event Planner
Zapwater Communications
03.2018 - 01.2020
Bachelor of Professional Studies - Business Administration And Management
The Culinary Institute of America
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