Sarah Moelius
Hazlehurst,GA
Summary
At Quick Change BP, I excelled in customer service and cash handling, enhancing customer satisfaction and maintaining financial accuracy. My proactive approach and teamwork significantly improved store efficiency and environment, showcasing my reliability and ability to manage high-stress situations effectively.
Overview
5
5
years of professional experience
Work History
Gas Station Attendance
Quick Change BP
Douglas, GA
04.2017 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Cleaned up gas and other spills in accordance with spill procedures.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Collaborated with team members for smooth shift transitions, maintaining operational continuity throughout the day.
- Completed daily paperwork accurately, streamlining administrative processes for management review.
- Participated in ongoing training opportunities to stay current with industry best practices and improve overall job performance.
- Trained new hires in company policies and procedures, fostering a productive work atmosphere from day one.
- Maintained cleanliness of gas station premises, resulting in a welcoming environment for customers.
- Maintained clean and orderly work station.
- Enhanced customer satisfaction by providing prompt and friendly service during all transactions.
- Assisted with inventory management, helping to keep stock levels consistent and uptodate.
Education
Coffee High School
Douglas, GA05.2015
Skills
- Customer Service
- Cleaning and sanitation
- Customer service and assistance
- Teamwork and Collaboration
- Cash Handling
- Stocking
- Operating cash register
- Cash handling expertise
- Stocking shelves
- Reliability and punctuality
- Heavy Lifting
- Basic Housekeeping
- Sales assistance
- Age Verification
- Lottery Ticket Sales
- ID Verification
- Self-Motivation and Initiative
- Basic Math Competency
Timeline
Gas Station Attendance
Quick Change BP
04.2017 - 06.2022
Coffee High School