Sarah Montoya
Billings,MT
Summary
Dedicated and detail-oriented Certified Medical Assistant with over 20 years of experience in delivering comprehensive patient care across diverse medical settings. Expertise includes performing clinical duties such as taking vital signs, administering injections, conducting lab tests, and assisting with thyroid biopsies, while maintaining meticulous patient records and scheduling appointments. Strong interpersonal skills facilitate effective communication between healthcare providers and patients, ensuring a seamless experience in fast-paced environments. Eager to contribute expertise and compassion to a healthcare team committed to providing high-quality care.
Overview
9
9
years of professional experience
Work History
Medical Assistant
Billings Clinic
Billings, MT
08.2025 - Current
- Assisted healthcare providers with patient examinations and procedures, ensuring smooth workflow in clinical settings.
- Managed patient records using electronic health record systems, maintaining accuracy and compliance with regulations.
- Educated patients on treatment plans and preventive care, enhancing their understanding of health management.
- Coordinated appointments and follow-ups, optimizing scheduling efficiency for improved patient access to care.
Scheduling Manager
Stubbs Dental
Lehi, UT
02.2025 - 06.2025
- Coordinated cross-departmental schedules to enhance resource allocation and workflow.
- Mentored junior staff on effective scheduling practices and software utilization.
- Developed and implemented best practices for schedule management across teams.
- Analyzed scheduling data to identify trends and optimize staffing levels.
- Led initiatives to integrate new scheduling software, enhancing user experience and functionality.
Medical Assistant
Intermountain Medical Center
Eagle Mountain, UT
08.2024 - 02.2025
- Facilitated patient examinations and procedures, ensuring efficient workflow in clinical environments.
- Oversaw management of patient records utilizing electronic health record systems to ensure accuracy and regulatory compliance.
- Instructed patients on treatment plans and preventive care to empower informed health management decisions.
- Streamlined appointment coordination and follow-up processes to enhance scheduling efficiency.
Certified Medical Assistant
Billings Clinic
Billings, MT
01.2017 - 05.2024
- Proficient in administering injections, conducting EKGs, and performing routine diagnostic tests under the supervision of licensed healthcare professionals
- Skilled in maintaining accurate patient medical records, ensuring patient privacy and confidentiality in compliance with HIPAA regulations
- New Patient Referral Specialist, assisting new patients with scheduling of their first appointment, reviewing patient referrals for pertinent information to insure the best time spent on first appointment in our clinic, clerical administrative duties, making sure all schedules stay full for nine providers in Endocrinology Department.
Education
Bachelor of Science in Nursing - Nursing
MSUB
Billings, MTGED -
Monte Vista High
01-2004
No Degree - Certified Medical Assistant
National Healthcare Association
06-2019
Skills
- Patient care
- Vital signs
- Medical records
- Injections
- CPR/First Aid
- Phlebotomy
- Customer Service
- Committed team player
- Patient-focused care
- Reliable
Timeline
Medical Assistant
Billings Clinic
08.2025 - Current
Scheduling Manager
Stubbs Dental
02.2025 - 06.2025
Medical Assistant
Intermountain Medical Center
08.2024 - 02.2025
Certified Medical Assistant
Billings Clinic
01.2017 - 05.2024
Bachelor of Science in Nursing - Nursing
MSUB
GED -
Monte Vista High
No Degree - Certified Medical Assistant
National Healthcare Association