Sarah Morrison
Medical Assistant
Frankfort,KY
Summary
Compassionate Medical Assistant with extensive experience at Versailles and Midway Family Medicine, skilled in phlebotomy and patient care. Proven ability to enhance patient satisfaction through effective communication and meticulous documentation. A reliable team player dedicated to maintaining HIPAA compliance and fostering a safe, welcoming clinical environment.
Overview
17
17
years of professional experience
Work History
Medical Assistant
Versailles and Midway Family Medicine
07.2016 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant
Scott and Jonah, PSC Gynecology
04.2012 - 06.2016
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Medical Assistant
Dr. Jaime Bailey, Family Practice
07.2010 - 03.2012
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Assisted with billing and coding processes, ensuring accurate insurance claims and patient invoicing.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Internal Medical Associates, Dr. Kimberly Bell
01.2008 - 06.2010
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Assisted physicians and nurses with clinical procedures following safe practices.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Provided exceptional customer service to patients while addressing their concerns with empathy and professionalism.
- Facilitated seamless communication between front-office staff and physicians to ensure timely patient care.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained client medical history, medication information, symptoms, and allergies.
Education
High School Diploma -
Franklin County High Scool
Frankfort, KYCertification -
Medical Institute of Training
Louisville, KYSkills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Phlebotomy
- Reliable team player
- Compassionate
- Professionalism and ethics
Timeline
Medical Assistant
Versailles and Midway Family Medicine
07.2016 - Current
Medical Assistant
Scott and Jonah, PSC Gynecology
04.2012 - 06.2016
Medical Assistant
Dr. Jaime Bailey, Family Practice
07.2010 - 03.2012
Medical Assistant
Internal Medical Associates, Dr. Kimberly Bell
01.2008 - 06.2010
High School Diploma -
Franklin County High Scool
Certification -
Medical Institute of Training
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