Sarah Moskow
Streamwood,IL
Summary
Results-oriented sales professional transitioning into High-Ticket Sales. Completed 150+ hours of formal training and mock call practice in consultative selling, objection handling, and closing. Leveraged 3+ years of customer-facing experience to build rapport, identify needs, and deliver effective solutions in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Registered Behavioral Technician
Action Behavior Centers
01.2024 - Current
- Managed 3–7 clients daily in a fast-paced environment, providing consistent service and individualized support to enhance client experience.
- Collected and documented 100+ data points per session, ensuring data accuracy and thorough performance tracking to inform treatment plans.
- Built trust and rapport with clients through consistent communication and active listening, fostering a supportive therapeutic relationship.
- Completed 40 hours of professional training and passed a written examination to obtain certification.
Waitress/Bartender
Chili's
05.2023 - 02.2025
- Managed 75+ customer interactions daily and 10,000+ total customer engagements in a high-volume, customer-facing environment.
- Maintained Top 3 customer review rankings, demonstrating strong relationship-building, customer service, communication, and client experience skills.
- Identified and addressed customer needs through personalized service and efficient request resolution in a fast-paced environment.
- Assisted management in training new employees and coordinating service to ensure consistent customer experience standards.
Waitress/Host
Red Robin
05.2022 - 01.2023
- Coordinated with other servers while managing 30+ tables per shift to enhance service efficiency and customer satisfaction.
- Responded to customer requests and inquiries in person and over the phone, employing active listening and problem-solving to ensure satisfaction.
- Cultivated positive customer relationships through attentive service and tailored recommendations based on individual needs.
- Maintained Top 2 customer review rankings, demonstrating strong customer relationship management and service skills.
Lifeguard/Pool Manager
Park Place Aquatics
05.2018 - 12.2022
- Coordinated and led a team of 20+ lifeguards during open-swim operations, ensuring safety and service standards were met.
- Supported 20+ lifeguards through training and recertification, demonstrating coaching, communication, and team-development skills.
- Oversaw high-volume facility operations, addressing customer needs and time-sensitive situations with composure.
- Administered first aid and assisted guests during emergencies, upholding professionalism under pressure.
Education
High-Ticket Sales Training - High-Ticket Sales
Limitless Ladies Academy
Remote 09-2026
Some College (No Degree) - Psychology
Lake Forest College
Lake Forest, ILSkills
- Performance Tracking
- Discovery & Needs Analysis
- Customer service
- Customer Relationship Management
- Client Communication
- Active Listening
- Rapport Building
- Problem Solving
- Conflict Resolution
- Team Collaboration
- Coaching & Training
- Verbal Communication
- Objection Handling
- Sales Roleplay & Simulation
Timeline
Registered Behavioral Technician
Action Behavior Centers
01.2024 - Current
Waitress/Bartender
Chili's
05.2023 - 02.2025
Waitress/Host
Red Robin
05.2022 - 01.2023
Lifeguard/Pool Manager
Park Place Aquatics
05.2018 - 12.2022
High-Ticket Sales Training - High-Ticket Sales
Limitless Ladies Academy
Some College (No Degree) - Psychology
Lake Forest College