Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Dispatcher/Administrative Assistant
Potawatomi Hotel & Casino
Milwaukee, WI
09.2023 - Current
Created daily reports using company computer systems detailing response times, call volumes, and other pertinent information.
Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
Managed a large volume of phone calls while ensuring accuracy in data entry.
Trained employees on dispatching procedures to properly handle daily calls.
Relayed work orders, messages or information using telephones or two-way radios.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Security Line Officer
Potowatomi Hotel And Casino
Milwaukee, WI
05.2018 - 07.2022
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Addressed problems quickly and reported clear information while working under minimal supervision.
Ensured the safety of personnel, equipment, and materials through the enforcement of safety protocols
Operated communication systems between officers stationed throughout the facility.
Provided guidance to team members on how to effectively complete tasks within established timelines.