An adaptable and detail-oriented professional with experience in customer service, administrative support, and personal care assistance. I am seeking a role that allows me to utilize my multitasking, organizational, and customer service skills to contribute to a team-focused environment.
Hi, I’m
Sarah Neel
Hulbert,OK
Summary
Overview
11
years of professional experience
Work History
Rural Water District #2
Office Clerk
09.2023 - Current
Job overview
- Answer phones, post checks, handle customer service, and assist with billing
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Created spreadsheets using Microsoft Excel for tracking data and creating reports.
- Prepared invoices for customers based on their orders and payment terms.
- Updated customer accounts information in the database system accurately.
Country Style Home Health
Personal Care Assistant
04.2016 - 08.2023
Job overview
- Provided personal care and ensured quality in-home care for elderly patients
- Helped patients remain out of nursing homes and provided companionship
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
Sisterly Home Health Care
Personal Care Aide
04.2014 - 03.2016
Job overview
- Performed light housekeeping, meal preparation, and bill payment
- Assisted clients with daily activities such as bathing, dressing, and grooming.
- Provided emotional support to clients by listening to their concerns and providing comfort.
Education
OKDMHSASOklahoma City, OK
Obtained Certificate For Peer Review Specialist from Certified PRSS
05-2025
University Overview
Northeastern State UniversityTahlequah, OK
B.S. from Human & Family Science, Minor in Business
05.2010
University Overview
Wagoner High SchoolWagoner, OK
High School Diploma
05.1998
University Overview
Skills
- Multitasking and time management
- Customer service excellence
- Work with numbers and financial monitoring
- Teamwork and collaboration
- Light housekeeping and personal care
- Strong communication skills
- Leadership and mentoring
- Records Management
- Billing support
- Scheduling and calendar management
- Payroll support
- Care plan assessment
- Client documentation
Communication Skills
Communication Skills
Strong verbal and written communication skills developed through extensive experience in customer service and administrative support roles. Proven ability to convey complex information clearly and effectively to diverse audiences, ensuring alignment and understanding. Adept at creating training materials and guiding team members through structured, clear communication.
Timeline
Office Clerk
Rural Water District #2
09.2023 - Current
Personal Care Assistant
Country Style Home Health
04.2016 - 08.2023
Personal Care Aide
Sisterly Home Health Care
04.2014 - 03.2016
Wagoner High School
High School Diploma
OKDMHSAS
Obtained Certificate For Peer Review Specialist from Certified PRSS
Northeastern State University
B.S. from Human & Family Science, Minor in Business
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