Sarah Neff
Elma,New York
Summary
Adept at managing high-pressure situations and delivering exceptional customer service, demonstrated during tenure at Pasquale's Italian Restaurant & Pizzeria. Excelled in team collaboration and strong multitasking, significantly enhancing dining experiences. Skilled in greeting guests and maintaining efficiency, showcasing a blend of hard and soft skills critical for peak performance in fast-paced environments. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
5
5
years of professional experience
Work History
Waitress
Pasquale's Italian Restaurant & Pizzeria
2022.01 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Team Member
Tim Hortons
2019.06 - 2022.03
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Education
Bachelor of Science - Nursing
D'youville University
Buffalo05.2026
Skills
- Customer Service
- Strong multitasking
- Team Collaboration
- Greeting guests
- Order Accuracy
- Complaint resolution
- Tableside Service
- Cleanliness
- Cash Handling
Timeline
Waitress
Pasquale's Italian Restaurant & Pizzeria
2022.01 - Current
Team Member
Tim Hortons
2019.06 - 2022.03
Bachelor of Science - Nursing
D'youville University
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