Summary
Overview
Work History
Education
Skills
Timeline
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Sarah Newey

Green River

Summary

I have a very round about work experience in many fields and jobs throughout the years. I have successfully grown and moved up with various employers. I have a strong worth ethic and the strive to continue to grow and be sucessful. I have family ties to the local area and now that my kids are older looking forward to a new career with you! I have worked from food service to medical and mental health care facilities and have learned to communicate and work with people in all walks of life and work places. I have great communication skills and love interacting with the public. I enjoy helping others and help others care for themselves.

Overview

17
17
years of professional experience

Work History

Behavioral Health Specialist

Memorial Hospital of Sweetwater County
01.2018 - 01.2019
  • Established trust-based relationships with clients through empathetic listening and non-judgmental communication, fostering stronger therapeutic alliances.
  • Implemented cognitive-behavioral techniques to address negative thought patterns and promote healthier thinking habits among clients.
  • Used Software to document patient information, progress notes, and treatment plans.
  • Provided crisis intervention services during emergency situations, ensuring immediate support and safety for affected individuals.
  • Created progress reports, assessments and charting within required timeframes.
  • Assisted clients in developing healthy coping mechanisms that contributed to sustained behavioral changes and improved overall wellbeing.
  • Identified appropriate treatment resources and recommended patients for these services.
  • Maintained accurate documentation of client progress and treatment plans in compliance with organizational policies and legal requirements.
  • Advocated on behalf of clients with external stakeholders such as insurance companies and social service agencies, facilitating access to necessary treatments and resources.
  • Collaborated with multidisciplinary teams for comprehensive care, resulting in improved treatment planning and coordination.

Independent Provider

State of Wyoming-Disability Waiver
01.2016 - 01.2018
  • Developed strong rapport with clients and their families, fostering trust and open communication.
  • Managed schedules efficiently to ensure timely arrival at all appointments and obligations related to client care duties.
  • Supported clients in achieving personal goals by offering guidance, motivation, and encouragement throughout the process.
  • Ensured timely administration of medications, contributing to optimal health outcomes for clients.
  • Coordinated closely with family members regarding updates on client progress, addressing concerns promptly and professionally.
  • Provided emotional support to clients, promoting mental wellness and stability during challenging times.
  • Improved clients'' overall well-being through dedicated assistance with activities of daily living.
  • Protected client privacy by adhering strictly to HIPAA guidelines throughout all aspects of service provision.
  • Demonstrated adaptability by providing care for diverse clientele with varying medical conditions and functional abilities.
  • Facilitated transportation for clients to medical appointments or social engagements, ensuring punctuality and reliability.
  • Enhanced client satisfaction by providing personalized and attentive care to each individual.
  • Collaborated with healthcare professionals to develop customized care plans tailored to client needs.
  • Streamlined communication between clients, families, and healthcare providers to ensure optimal service delivery and coordination.
  • Assisted clients in maintaining a clean and safe living environment, contributing to an improved quality of life.
  • Empowered clients by offering education on managing their own health conditions effectively and independently when possible.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Unit Secretary, Labor and Delivery

Memorial Hospital of Sweetwater County
01.2008 - 01.2010
  • Assisted with enhancing overall patient experience through coordination of room assignments based on individual needs.
  • Improved patient satisfaction by efficiently managing and organizing medical records, admission paperwork, and discharge documents.
  • Facilitated smooth admission process for patients by collecting personal information, verifying insurance details, and explaining consent forms.
  • Enhanced communication between nursing staff and physicians by promptly relaying messages and coordinating appointments.
  • Streamlined the unit''s daily workflow by accurately maintaining the patient census and bed availability.
  • Ensured timely responses to physician requests for laboratory test results or imaging studies through diligent tracking of pending orders.
  • Demonstrated flexibility and adaptability by adjusting to changes in unit staffing, patient census, or other unexpected challenges.
  • Increased efficiency of unit operations by maintaining adequate supplies of forms, charts, and other necessary materials.
  • Coordinated transportation arrangements for discharged patients requiring additional care at rehabilitation centers or hospice facilities.
  • Maintained organized filing system for essential documents such as advance directives, birth certificates, and social security cards.
  • Improved accuracy of medical billing by meticulously verifying procedure codes before submitting claims to insurance companies.
  • Created a welcoming atmosphere for patients and their families while managing visitor access according to hospital guidelines.
  • Safeguarded confidential patient information through adherence to HIPAA regulations when handling sensitive material.
  • Reduced stress on nursing staff during high-volume periods by providing administrative support as needed during peak times.
  • Reduced errors in scheduling procedures by diligently verifying insurance coverage and obtaining preauthorizations.
  • Supported compliance with hospital policies by accurately entering data into electronic health record systems.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Performed various administrative tasks by filing, copying and faxing documents.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Prepared and processed patient referrals and transfer requests.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.

HIM Technician

Memorial Hospital of Sweetwater County
01.2007 - 01.2008
  • Played a key role in achieving successful accreditation surveys by demonstrating thorough knowledge of accreditation standards related to health information management practices during site visits.
  • Facilitated smooth transitions during system upgrades or migrations by assisting with data conversion processes while maintaining data integrity throughout the transition period.
  • Reduced errors in clinical documentation by providing ongoing feedback and support to healthcare providers regarding best practices for accurate recordkeeping.
  • Enhanced patient data accuracy by diligently reviewing and validating medical records.
  • Effectively utilized statistical data analysis tools and techniques to generate meaningful reports for upper management regarding key performance indicators within the HIM department.
  • Assisted with the development and maintenance of a comprehensive disaster recovery plan to protect vital health information in case of emergencies or system failures.
  • Conducted regular audits to ensure the quality and completeness of medical records, mitigating potential risks associated with inaccurate documentation.
  • Maintained HIPAA compliance with strict adherence to confidentiality guidelines for all patient information.
  • Promoted a culture of safety within the organization by actively participating in safety initiatives focused on proper storage, disposal, or destruction of sensitive patient information materials.
  • Streamlined workflows, resulting in improved productivity by reorganizing filing systems and implementing electronic document management solutions.
  • Ensured timely processing of medical records for optimal patient care and facility efficiency.
  • Served as a valuable resource for colleagues by providing guidance and support related to complex coding questions, medical terminology, or other HIM-related inquiries.
  • Provided exceptional customer service, addressing inquiries from patients, insurance companies, and other stakeholders promptly and professionally.
  • Upheld HIPAA regulations and standards for protecting patient information.
  • Retrieved medical data for physicians and patients.
  • Secured confidential patient information from unauthorized access.
  • Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.

CNA

Grandview Hospital
01.2002 - 01.2005
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Transported patients between rooms and appointments or testing locations.
  • Upheld infection control and prevention policies across different patient-facing areas.
  • Followed directions of licensed nurses to administer medications and treatments.

Education

CNA - Nursing

Gogebic Community College
Ironwood, MI

Highschool

Ewen-Trout Creek Consolidated HS
Ewen, MI
03-2000

Skills

  • Behavioral treatment services
  • Suicide risk assessment
  • Discharge planning
  • Dialectical behavior therapy
  • Anxiety management
  • Mental health assessment
  • Grief and loss counseling

Timeline

Behavioral Health Specialist

Memorial Hospital of Sweetwater County
01.2018 - 01.2019

Independent Provider

State of Wyoming-Disability Waiver
01.2016 - 01.2018

Unit Secretary, Labor and Delivery

Memorial Hospital of Sweetwater County
01.2008 - 01.2010

HIM Technician

Memorial Hospital of Sweetwater County
01.2007 - 01.2008

CNA

Grandview Hospital
01.2002 - 01.2005

CNA - Nursing

Gogebic Community College

Highschool

Ewen-Trout Creek Consolidated HS

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Sarah Newey