Sarah Norman
Arlington,TX
Summary
Accomplished Assistant Manager with in-depth experience. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
5
5
years of professional experience
Work History
Assistant Store Manager
G By Guess
11.2021 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Team Lead
ASICS
07.2021 - 10.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Sales Lead Keyholder
[Ann Taylor] LOFT
12.2019 - 07.2021
- Completed store opening and closing procedures.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Opened and closed store 5 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Trained and mentored new employees.
Cashier
Little Giggles Resale
05.2018 - 06.2019
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Arts - Psychology
Mountain View College
Dallas, TXHigh School Diploma -
UME Preparatory Academy
3838 TX-408 Spur, Dallas, TX 7523605.2020
Skills
- Time Management
- Sales Strategies
- Overseeing Teams
- Organizing and Prioritizing
- Guest Relations
Timeline
Assistant Store Manager
G By Guess
11.2021 - Current
Team Lead
ASICS
07.2021 - 10.2021
Sales Lead Keyholder
[Ann Taylor] LOFT
12.2019 - 07.2021
Cashier
Little Giggles Resale
05.2018 - 06.2019
Associate of Arts - Psychology
Mountain View College
High School Diploma -
UME Preparatory Academy
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