Sarah Nottingham
Mentone,CA
Summary
Proven team player with a track record of enhancing customer satisfaction through exceptional service and efficient multitasking. Skilled in time management and organization, adept at creating positive experiences in fast-paced environments. Demonstrates integrity and a flexible schedule, significantly improving team efficiency and customer engagement without compromising quality. Developed strong communication and teamwork skills in customer-focused environment. Expertise in delivering excellent customer service and maintaining organized workspaces.
Overview
15
15
years of professional experience
Work History
Crew Member
Trader Joe's
11.2017 - Current
- Improve customer satisfaction by providing friendly and efficient service at the register.
- Work well with teammates and accept coaching from management team.
- Create a WOW experience for customers during their shopping experience.
- Breakdown incoming pallets of product and refill product on the sales floor while maintaining exceptional organization.
- Demonstrate strong multitasking abilities, assisting in up to 4 orders simultaneously without compromising quality or efficiency.
- Train new team members on procedures, customer service, and sales techniques.
Retail Sales Associate Cashier
Citiwear
11.2011 - 11.2017
- Assisted customers by answering questions and fulfilling requests.
- Worked collaboratively within a diverse team of associates reflecting varied backgrounds and experiences.
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the fitting room area.
- Supported visual merchandising efforts by maintaining attractive displays and keeping the sales floor well stocked.
- Performed end-of-shift cashout operations according to store policies, maintaining accurate counts and receipt records.
Food and Beverage Cashier
San Manuel Casino
01.2010 - 01.2012
- Supported team members during peak hours to ensure smooth workflow and customer satisfaction.
- Enhanced customer experience by efficiently taking orders processing transactions.
- Streamlined the ordering process for increased accuracy and reduced wait times.
- Balanced cash registers at the beginning and end of shifts, ensuring accurate financial records for management review.
- Facilitated positive ordering experience for customers in a high volume and fast paced environment.
Education
Associate of Science - Multiple Sciences
Crafton Hills College
Yucaipa, CA12-2014
Skills
- Time management
- Flexible schedule
- Multitasking and organization
- Exceptional customer service
- Teamwork and collaboration
- Positive influencing skills
- Attention to detail
- Integrity and honesty
Timeline
Crew Member
Trader Joe's
11.2017 - Current
Retail Sales Associate Cashier
Citiwear
11.2011 - 11.2017
Food and Beverage Cashier
San Manuel Casino
01.2010 - 01.2012
Associate of Science - Multiple Sciences
Crafton Hills College
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