Experienced professional with a strong background in client satisfaction and creative problem-solving. Skilled in critical thinking and delivering engaging, high-quality experiences through a blend of technical and interpersonal skills.
Overview
4
4
years of professional experience
Work History
Donor Services Associate
Tunnel to Towers Foundations
Staten Island, NY
02.2026 - Current
Supported fundraising initiatives by coordinating donor outreach and engagement activities.
Maintained accurate records of donations and donor interactions using CRM systems.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Guest Services Associate
European Wax Center
Howell, NJ
01.2025 - 02.2026
Delivered exceptional customer service, ensuring a welcoming environment for all guests.
Assisted clients in selecting services and products, enhancing overall guest experience.
Managed appointment scheduling and confirmations using internal booking systems effectively.
Dental Office Receptionist
Metuchen Dental Group
Metuchen, NJ
03.2024 - 08.2024
Managed patient scheduling and appointment confirmations to ensure optimal office efficiency.
Coordinated insurance verification and billing processes, enhancing accuracy in patient accounts.
Maintained organized patient records using electronic health record systems for improved accessibility.
Veterinary Receptionist
Cranford Animal Hospital
Cranford, NJ
08.2022 - 12.2023
Maintained electronic medical records, ensuring data accuracy and confidentiality compliance.
Coordinated with veterinary staff to prepare for examinations and surgeries.
Assisted in managing inventory of pet supplies and hospital equipment efficiently.
Educated pet owners on care instructions and preventative health measures post-visit.
Executive Director, Development and Donor Services at San Antonio Area FoundationExecutive Director, Development and Donor Services at San Antonio Area Foundation