Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vanessa Yanez

Washington State

Summary

I am a responsible and motivated student, ready to apply education in the workplace. Currently pursuing a Bachelor of Arts in Criminal Justice and Sociology. Although my past work experience does not focus on criminal justice or sociology, it has taught me skills that translate into my desired fields, such as communication, conflict resolution, ethics/integrity, and teamwork collaboration.

Overview

2
2
years of professional experience

Work History

Donor Services Associate

Goodwill Industries Of The Inland Northwest
Moscow, ID
07.2024 - 08.2024
  • Provided exceptional customer service to donors and potential donors by helping them with their donations and informing them of the items we accepted.
  • Sorted through donations and put them in the proper categories.
  • Learned about other positions and their duties so I could help them whenever they needed it.

Cashier

The Home Depot
West Richland, WA
02.2022 - 06.2024
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.

Education

Bachelor of Arts - Criminal Justice

Washington State University
Pullman, WA
05-2025

Skills

  • Customer Engagement
  • Time Management
  • Judgement and Decision Making
  • Adaptability
  • Teamwork and Collaboration
  • Organizational Skills

Languages

Spanish
Professional

Timeline

Donor Services Associate

Goodwill Industries Of The Inland Northwest
07.2024 - 08.2024

Cashier

The Home Depot
02.2022 - 06.2024

Bachelor of Arts - Criminal Justice

Washington State University

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Vanessa Yanez