Sarah O'Malley

• Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
• Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
• Sorted mail according to order of address appearance for easy access in field.
• Signed and received mail with signature requirements upon delivery and loading.

I started by learning all of the machines and products. I was also going to be in charge of training all of the new hires to ensure they were getting face to face instruction on each machine. I was also going to ensure all standard operating procedures for each product and each machine stayed up to date.

• Coordinated employee relations to foster a positive work environment, cultivated notable improvements in sales forecasting and encouraged synergy among team members
• Instructed staff on problem resolution techniques and provided guidance regarding company policy
• Mentored new associates to contribute to the company's positive culture
• Experienced in inventory management
• Unloaded and properly stored truck shipments and rotated inventory as needed
• Reviewed financial statements, sales reports, and other performance data to measure productivity
• Resolved customer complaints in a timely manner with an emphasis on maintaining positive relationships

• Helped to keep pace with seasonal increase in orders by fulfilling online pick up requests
• Sorted and picked inventory in an efficient and organized manner
• Provided exemplary service and ensured customer satisfaction

• Assisted guests with check in and check out processes, both over the phone and in person
• Accommodated any requests made during their stay and assured customer comfort