Sarah Ornelas
Devine
Summary
Proven success in tenant relations and application processing at Apartment Solutions, showcasing strong customer service and Fair Housing Regulations knowledge. Excelled in creating safe, nurturing environments at Colonial Farms Learning Center, enhancing children's social skills. Demonstrates exceptional team collaboration and flexibility, driving positive outcomes in fast-paced settings.
Overview
1
1
year of professional experience
Work History
Apartment Leasing Agent
Apartment Solutions
03.2024 - Current
- Collected monthly rent payments and other fees, always properly recording
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Processed Applications
- TAX Credit Apartments
- Processes and closed out Work Orders
- Background Check and credit Check Screenings
- Leased Apartments
- Great Customer Service
- FairHousing
- Lease Up
Daycare Teacher
Colonial Farms Learning Center
06.2023 - 03.2024
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Monitored classroom to verify safe and secure environment.
Education
High School Diploma -
Natalia High School
Natalia, TX06.2023
Skills
- Fair Housing Regulations
- Prospecting clients
- Customer Service
- Fair housing policies
- Team Collaboration
- Telephone and email etiquette
- Property tours and inspections
- Flexible Schedule
- Application processing
- Tax Credit Apartments
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Apartment Leasing Agent
Apartment Solutions
03.2024 - Current
Daycare Teacher
Colonial Farms Learning Center
06.2023 - 03.2024
High School Diploma -
Natalia High School
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