Sarah Pekins
Joint Base MDL,NJ
Summary
Proactive professional with over 10 years of experience in diverse environments. Analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Entrepreneurial leadership and long-range planning.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Professional Photographer
Barksdale Photography
- Current
- Traveled to different schools and locations around Northeast assembling and disassembling photography sets
- Photographed high-quality images for various print and digital projects.
- In-depth knowledge of photography techniques, lighting, and camera focus
- Planned and prepared for over 100 complex photo shoots at indoor and outdoor venues.
- Trained new photographers in use of camera equipment, editing software, company policies and procedures.
- Leveraged camera gear and equipment to express creative vision.
- Collaborated with other photographers to capture special events.
- Utilized various types of camera equipment to capture best possible shots.
PHOTOGRAPHER/BUSINESS OWNER
Three Little P's Photography
05.2016 - Current
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Photographed high-quality images for various print and digital projects.
- Planned and prepared for on-location and studio shoots.
- Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
- Offered image proofs to help clients choose best photos from shoot.
- Monitored trends in photography to stay current in industry.
- Generated cost-effective solutions for client's photography needs.
BACK OFFICE MANAGER
Best Buy
05.2012 - 05.2014
- Trained employees in job-specific tasks and evaluated continuing education needs to improve team performance
- Drafted and monitored employee scheduling to support effective resource allocation
- Prepared and conducted new hire orientation and employee training classes on average of 10-20 new hires.
- Had lowest employee turnover District Wide with just under 4%
- Maintained accurate payroll records and submitted data to accounting department for processing
- Implemented and enforced corporate and departmental policies and service standards
- Opened and closed cash registers, balanced cash drawers and made deposits
- Monitored office supply needs with consistent inventory checks and requisition approvals
- Supervised direct reports and enforced adherence to established procedures and deadlines
- Kept records of purchases, sales and requisitions.
MOBILE MANAGER
Best Buy
07.2011 - 05.2012
- Participated in corporate training events to enhance own job skills and knowledge to train and develop employees
- Delivered reports to company leaders focusing on financial accounting, cost accounting and sales data to guarantee that organizational objectives aligned with daily operations management.
- Analyzed trends and monitored customer behaviors to serve as predictors for future marketplace actions.
- Arranged and display merchandise to promote sales
- Provided efficient and courteous service to customers at all times
- Referred major hardware and software problems and defective products to vendors and technicians for service.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Continually maintained and improved company's reputation and positive image in markets served.
- Opened and closed cash registers, balanced cash drawers and made deposits
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
TECHNICAL SUPPORT CALL CENTER REPRESENTATIVE
Sprint
10.2010 - 02.2011
- Conferred with customers by telephone to provide product or service information
- Obtained and examined relevant information to assess validity of complaints and determine possible causes
- Recorded details of inquiries or complaints to maintain up-to-date records of customer interactions and transactions
- Navigated multiple computer systems and applications and utilized search tools to find information
- Used job-related software to complete contract forms, prepare change of address records or issue service discontinuance orders
- Provided efficient and courteous service to customers at all times
- Participated in ongoing training to enhance own job skills and knowledge
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Conferred with users, and conducted computer diagnostics to investigate and resolve problems and to provide technical assistance and support
- Referred major hardware and software problems and defective products to vendors and technicians for service.
Education
VANGUARD COLLEGE OF COSMETOLOGY
VANGUARD COLLEGE OF COSMETOLOGY, VANGUARD COLLEGE OF COSMETOLOGYSLIDELL HIGH SCHOOL
SLIDELL HIGH SCHOOL, SLIDELL HIGH SCHOOLSkills
- Executive Leadership
- Active Listening
- Planning and Coordination
- Staff Training and Development
- Time Management
- Flexibility & Dependability
- Problem Solving
- Customer Service & Relations
- Detail Oriented
- Goals and Performance
Certification
Cosmetology & Business
References
References available upon request
Timeline
PHOTOGRAPHER/BUSINESS OWNER
Three Little P's Photography
05.2016 - Current
BACK OFFICE MANAGER
Best Buy
05.2012 - 05.2014
MOBILE MANAGER
Best Buy
07.2011 - 05.2012
TECHNICAL SUPPORT CALL CENTER REPRESENTATIVE
Sprint
10.2010 - 02.2011
Professional Photographer
Barksdale Photography
- Current
VANGUARD COLLEGE OF COSMETOLOGY
SLIDELL HIGH SCHOOL
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