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Detail-oriented Medical Receptionist with 18 year background performing basic clerical tasks to keep office running smoothly. Organized and meticulous individual with outstanding phone demeanor and etiquette paired with deep knowledge of medical terminology. Collaborative team player dedicated to helping patients and staff.
Skilled administrative team member with in-depth understanding of medical standards, compliance requirements and operational procedures. Practiced problem-solver with friendly and caring mentality and excellent communication skills. Expertise in inventory management, customer service and inner-office operations.

Service-focused Customer Service Representative dedicated to maximizing satisfaction and retention with proactive attention to individual customer needs. Smoothly handles questions and resolves concerns with great problem-solving abilities and attention to detail. Multitasks and manages time well to consistently meet performance targets.

Dynamic professional with experience at Jcm Business Solutions, excelling in maintaining high cleanliness standards and training staff. Bilingual in Spanish, I bring strong customer service skills and proficiency in IBM computer environments, enhancing operational efficiency and customer satisfaction. Proven ability to implement effective schedules and improve team performance.

Extremely dedicated, organized, and a team oriented. Outstanding customer service, communication and interpersonal skills. Highly adept at assisting co-workers and customers utilizing best practices. Detail oriented, strong organizational skills with ability to carry out tasks with minimal supervision.

Sarah Penney

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