Summary
Overview
Work History
Education
Skills
Timeline

Sarah Peterson

Coloma

Summary

Proactive Cashier with extensive experience in handling cash, check, and credit card transactions accurately. Skilled in resolving customer issues, maintaining balanced cash drawers, and promoting store programs to boost sales. Brings exceptional customer service and efficiency to create positive shopping experiences and encourage repeat business.

Knowledgeable [Desired Position] with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

16
16
years of professional experience

Work History

Cashier

Hardings Market
Coloma, MI Hggfccgrhc6vuv5zrwszhyt;p["?pjokretewx
08.2023 - 09.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Addressed customer needs and made product recommendations to increase sales.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Facilitated smoother checkout process, trained new employees on POS systems.
  • Enhanced customer loyalty by participating in rewards program enrollment.
  • Reduced processing errors by meticulously following transaction procedures.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Improved efficiency, organized checkout area for optimal workflow.
  • Enhanced customer service experience by efficiently processing purchases and returns.
  • Ensured accuracy in financial transactions, reconciled cash with receipts daily.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Server Cook

Ajs Uptown Bar and Grill
Berrien Springs, MI
11.2008 - 07.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Factory Worker

JA Foodservice
Stevensville, MI
06.2019 - 05.2021
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained a clean and safe workspace by adhering to safety protocols and regularly organizing the factory floor.
  • Collaborated with team members to meet daily production quotas, promoting a positive work environment.
  • Carefully packaged finished products and prepared for shipment.
  • Communicated effectively with supervisors regarding any issues or concerns related to machine functionality or production output.
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Adapted to changing production schedules and priorities, demonstrating flexibility and a strong work ethic in meeting company objectives.
  • Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Assisted in training new employees, providing guidance and sharing knowledge of factory processes.
  • Participated in regular safety meetings to stay updated on best practices and identify areas for improvement within the facility.
  • Inspected materials before assembly to verify compliance of quality control standards.
  • Increased production efficiency by optimizing assembly line processes and implementing time-saving techniques.
  • Enhanced product quality through meticulous inspection and identification of defects for corrective action.
  • Loaded and unloaded raw materials from trucks, ensuring timely delivery for production needs.
  • Contributed to reducing waste by implementing sustainable practices such as recycling or reusing materials when possible.
  • Conducted routine quality checks using precision measuring tools, guaranteeing high standards were met consistently.

Education

GED -

Andrews University, Berrien Springs, MI
02-2021

Skills

  • Time management skills
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality

Timeline

Cashier - Hardings Market
08.2023 - 09.2024
Factory Worker - JA Foodservice
06.2019 - 05.2021
Server Cook - Ajs Uptown Bar and Grill
11.2008 - 07.2022
Andrews University - GED,
Sarah Peterson
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