Summary
Overview
Work History
Education
Skills
Education history
Timeline
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Barbara Seekman

Plainwell,MI

Summary

Dedicated Pharmacy Technician with proven expertise at Hardings in resolving complex billing and customer service issues. Skilled in medication dispensing and drug inventory management, I excel in team collaboration and problem-solving. Committed to maintaining compliance with HIPAA and FDA guidelines while enhancing pharmacy efficiency and patient satisfaction.

Overview

27
27
years of professional experience

Work History

Pharmacy Technician

Hardings
05.1998 - Current
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Communicated directly with doctors offices via telephone, fax and email.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Assisted in preparation, distribution and storage of pharmaceuticals.
  • Entered and processed patients' prescriptions into internal system.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.

Education

High School Diploma -

Otsego High School
Otsego, MI
06-2000

Skills

  • Ordering and stocking medications
  • HIPAA
  • Pharmacy operations
  • Supply restocking
  • Problem-solving skills
  • Team collaboration
  • Operations support
  • Medication dispensing
  • FDA drug safety guidelines
  • Drug inventory management
  • Medication labels
  • Stocking shelves
  • Regulatory compliance
  • Troubleshooting malfunctioning equipment
  • Patient confidentiality
  • Healthcare regulations
  • Secure storage of medications
  • Confidentiality and HIPAA

Education history

I am one class away from having my associates in general studies from Kalamazoo Valley Community College. I am also six classes away from having my bachelors degree in health services management from Western Michigan. In the early 2000's I was on track with my higher education, however due to family circumstances I had to step away . When I stepped away I promised myself that I would be back to finish my degrees one day . I finally made good on that promise this winter semester as I am currently taking an online anatomy class. 

Timeline

Pharmacy Technician

Hardings
05.1998 - Current

High School Diploma -

Otsego High School

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Barbara Seekman