Summary
Overview
Work History
Education
Skills
Awards & Achievements
Timeline
Generic

Sarah P. Hall

Forney,United States

Summary

Dynamic professional with extensive expertise in project management and aviation maintenance, particularly within the United States Navy. Proven track record in leading teams, ensuring regulatory compliance, and negotiating advantageous claims.

Overview

19
19
years of professional experience

Work History

Aviation Claims Examiner

Tokio Marine Houston Casualty Company
11.2023 - Current
  • Directed adjusters in managing aviation insurance claim files efficiently.
  • Investigated coverage, liability, and damages for aviation insurance claims.
  • Negotiated settlement payments based on factual analysis.
  • Maintained accurate financial planning throughout case lifecycle.
  • Conducted self-audits on claims to ensure compliance with regulations and guidelines.

Aerospace Maintenance Duty Officer/ Assistant Maintenance Officer

United States Navy Reserve
11.2023 - Current
  • Oversaw unit manning, qualifications, and readiness to ensure operational effectiveness.
  • Served as liaison between unit leadership and command leadership for mission support.
  • Directed logistics and acquisition of tools, personnel, and equipment for unit assignments.
  • Managed project timelines and milestones for unit fleet exercises.
  • Ensured accurate, timely reporting of unit accomplishments up the chain of command.

Volunteer Team Leader

Flags for Fallen Vets
05.2018 - Current
  • Directed team of 10-20 volunteers for Memorial Day flag placement on service member graves.
  • Briefed volunteers on regulations for proper flag placement procedures.
  • Assisted team members in resolving challenges during flag placement.
  • Monitored and tracked flags utilized for grave decoration.
  • Led team of 10-20 volunteers in collecting flags post-holiday period.

USO Airport Center Volunteer

USO
07.2022 - 01.2025
  • Opened and operated USO Center at Dallas Love Field airport on Saturday mornings.
  • Tracked inventory, expenses, foot traffic, and donations received for accurate reporting.
  • Welcomed visitors and provided hospitality to create a home-like atmosphere.
  • Coordinated logistics by ordering supplies, ensuring timely delivery, and collaborating with airport security and vendors.

Claims Team Manager, Liability Claims

GEICO
09.2021 - 12.2023
  • Managed team of 8-10 liability claims adjusters, resolving 300 to 500 disputed claims daily with $20 million exposure weekly.
  • Mentored and supported direct reports to achieve targeted goals while addressing personal and professional development.
  • Handled administrative tasks related to leave, pay, scheduling, certifications, and licensing for team members.
  • Monitored and coached team performance to exceed established performance metrics.
  • Led audits of team compliance with state, legal, and company regulations.
  • Approved team payments and regulated financial reserves based on strategic planning.

Command Senior Enlisted Leader, Aviation Structural Mechanic, Safety Equipment 1st Class

United States Navy Reserve
01.2021 - 11.2023
  • Led 28 Sailors to ensure maximum warfighting capability and operational readiness.
  • Provided career mentorship and counseling to enlisted personnel within command.
  • Advised Officer-in-Charge on Sailor welfare, morale, discipline, and training matters.
  • Managed maintenance training programs, enhancing technical proficiency and qualifications of enlisted Sailors.
  • Oversaw unit Maintenance Control, directing 20 Sailors across four work centers to meet maintenance priorities.
  • Developed Navy Reserve Forward Deployed Combat Repair program as an enlisted subject matter expert.
  • Served as Collateral Duty Inspector and Quality Assurance Representative for aviation life support systems.
  • Coordinated fleet training exercises for Forward Deployed Combat Repair initiatives.

Hospice Volunteer

Bristol Hospice
11.2022 - 01.2023
  • Delivered companionship to hospice patients during end-of-life care.
  • Supported family members with essential needs and arrangements.
  • Provided comfort to grieving families following patient passing.

Claims Adjuster/Continuing Unit Examiner, Complex Injury/liability/litigation Claims, Management Development Program

GEICO
08.2017 - 09.2021
  • Conducted timely liability and coverage investigations in compliance with state regulations.
  • Served as project manager for litigation cases, directing defense counsel on strategic planning.
  • Determined good faith settlement amounts based on factual analysis.
  • Negotiated settlement agreements during mediations between multiple parties.
  • Analyzed Voir Dire questionnaires while attending trials to support case strategy.

Aviation Structural Mechanic, Safety Equipment 1st Class, Reserve Leading Petty Officer

United States Navy Reserve
10.2015 - 01.2021
  • Directed 12 enlisted Sailors in squadron maintenance work center, ensuring operational readiness.
  • Conducted maintenance program audits for compliance on Aviators Breathing Oxygen and Egress programs.
  • Managed maintenance priorities to optimize workflow and efficiency within work center.
  • Reported maintenance status to chain of command while maintaining accountability for progress.
  • Ensured safe operation of specialized equipment and adherence to technical publications.
  • Mentored and trained direct report Sailors, addressing disciplinary situations as needed.

Navy Stricken Aircraft Reclamation and Disposal Program Project Consultant

National Technologies Associates
10.2015 - 05.2017
  • Executed parts requisitioning and repurposing on Navy E-2C aircraft to preserve funds.
  • Contributed to acquisition and indoctrination of E-2D aircraft in US Navy.
  • Achieved over $8 million in funds preservation through strategic team efforts.
  • Facilitated successful transition from E-2C to E-2D aircraft within Navy Atlantic fleet.

Government/History Teacher/Coach Intern

Vanston Middle School, Mesquite ISD
08.2015 - 09.2015
  • Served as temporary history teacher for seventh and eighth grades.
  • Assisted in coaching girls’ volleyball team to enhance athletic skills.

Aviation Maintenance Contractor

URS/AECOM
02.2014 - 09.2015
  • Delivered scheduled and unscheduled maintenance on 11 E-2C military aircraft facilitating successful execution of active Navy missions.

Economics Teacher

Sunset High School
08.2014 - 08.2015
  • Facilitated advanced and college placement economics for grade 12, fulfilling all student learning goals and exceeding state average test performance.

Youth Platoon Leader

Commonwealth Challenge Youth Academy
06.2013 - 01.2014
  • Supervised at-risk teens in residential facility, enabling 40 youth to achieve General Education Degree.
  • Accompanied teens to classes while providing tutoring across various subjects.
  • Managed supply and logistical functions to maintain inventory within assigned platoon.
  • Directed budget operations, ensuring compliance with financial constraints.

Aviation Structural Mechanic, Safety Equipment/Shift Supervisor

United States Navy
07.2006 - 07.2011
  • Executed scheduled and unscheduled maintenance on 10 E-2C and C-2A military aircraft.
  • Led team of 8 Sailors in comprehensive maintenance operations as shift supervisor and ordnance team leader.
  • Directed flight line evolutions as Plane Captain, ensuring safety and efficiency during operations.
  • Conducted inspections as Collateral Duty Inspector to uphold stringent safety standards.

Education

Master of Business Administration -

Texas A&M University Commerce
05-2017

Bachelor of Science - Sociology

Arizona State University
05-2014

PQM 101, ACQ 101, CLE 003, & CLM 017 courses

Defense Acquisition University

Skills

  • Project management and logistics coordination
  • Aviation maintenance and regulatory compliance
  • Continuous improvement and quality assurance
  • Team leadership and performance monitoring
  • Data analysis and inventory management
  • Mediation and negotiation skills
  • Multidisciplinary collaboration
  • Policies and procedures implementation
  • Performance reporting and strategic planning
  • Technical documentation comprehension
  • Strong written communication

Awards & Achievements

  • Enlisted Aviation Warfare Qualified
  • Lean Six Sigma Yellow Belt Certified
  • Navy and Marine Corps Achievement Medal, 2011
  • Navy and Marine Corps Achievement Medal, 2018
  • Navy Commendation Medal, 2023
  • Military Outstanding Volunteer Service Medal, 2025
  • VFC-12 Reserve Sailor of the Year, 2018
  • NAVAIR Reserve Sailor of the Year, 2023
  • Navy Good Conduct Medal (4)

Timeline

Aviation Claims Examiner

Tokio Marine Houston Casualty Company
11.2023 - Current

Aerospace Maintenance Duty Officer/ Assistant Maintenance Officer

United States Navy Reserve
11.2023 - Current

Hospice Volunteer

Bristol Hospice
11.2022 - 01.2023

USO Airport Center Volunteer

USO
07.2022 - 01.2025

Claims Team Manager, Liability Claims

GEICO
09.2021 - 12.2023

Command Senior Enlisted Leader, Aviation Structural Mechanic, Safety Equipment 1st Class

United States Navy Reserve
01.2021 - 11.2023

Volunteer Team Leader

Flags for Fallen Vets
05.2018 - Current

Claims Adjuster/Continuing Unit Examiner, Complex Injury/liability/litigation Claims, Management Development Program

GEICO
08.2017 - 09.2021

Aviation Structural Mechanic, Safety Equipment 1st Class, Reserve Leading Petty Officer

United States Navy Reserve
10.2015 - 01.2021

Navy Stricken Aircraft Reclamation and Disposal Program Project Consultant

National Technologies Associates
10.2015 - 05.2017

Government/History Teacher/Coach Intern

Vanston Middle School, Mesquite ISD
08.2015 - 09.2015

Economics Teacher

Sunset High School
08.2014 - 08.2015

Aviation Maintenance Contractor

URS/AECOM
02.2014 - 09.2015

Youth Platoon Leader

Commonwealth Challenge Youth Academy
06.2013 - 01.2014

Aviation Structural Mechanic, Safety Equipment/Shift Supervisor

United States Navy
07.2006 - 07.2011

Master of Business Administration -

Texas A&M University Commerce

Bachelor of Science - Sociology

Arizona State University

PQM 101, ACQ 101, CLE 003, & CLM 017 courses

Defense Acquisition University

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