Sarah Ponce-Curiel
Big Sur
Summary
Driven and bilingual professional with a proven track record at Nepenthe Corporation, enhancing guest experiences. Dedicated and hardworking hospitality professional with 6 years of progressive experience in the food service industry. Started at the Cafe Kevah at the age of 14 and developed a well-rounded skill set through roles as host, busser, and food runner. Known for excellent customer service, adaptability, and teamwork in fast-paced environments. Demonstrates strong attention to detail, efficiency in multitasking, and a proactive approach to ensuring smooth hospitality operations. Committed to creating a positive experience for guests and supporting team success.
Overview
6
6
years of professional experience
Work History
Food Runner
Nepenthe Corporation
05.2022 - Current
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Utilizing being bilingual in collaborating with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Busser
Nepenthe Corporation
05.2021 - Current
- Working efficiently to keep up with the pace of the restaurant
- Assisting servers and kitchen staff when needed
- Handling busy periods with calmness and efficiency
Host
Nepenthe Corporation
09.2019 - Current
- Answered customer questions, and provided information of our local area
- Developed and implemented a training guideline to effectively communicate and streamline policy and procedures for new hosts
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Cafe Counter
Nepenthe Corporation
06.2019 - Current
- Increased customer satisfaction by providing efficient and friendly service at the counter.
- Operated register efficiently, reducing wait times and improving customer experience.
- Performed arithmetic functions handling cash, close checks and balance register.
Education
No Degree - Nursing-Oncology
Monterey Peninsula College
980 Fremont St, Monterey, CA 9394006-2026
High School Diploma -
Carmel High School
3600 Ocean Ave, Carmel-By-The-Sea, CA 9392306-2023
Skills
- Rapid and adaptive
- Skilled Collaborator
- Language Proficiency (English, Spanish)
- Strong work ethic
Timeline
Food Runner
Nepenthe Corporation
05.2022 - Current
Busser
Nepenthe Corporation
05.2021 - Current
Host
Nepenthe Corporation
09.2019 - Current
Cafe Counter
Nepenthe Corporation
06.2019 - Current
No Degree - Nursing-Oncology
Monterey Peninsula College
High School Diploma -
Carmel High School
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