Sarah Pothier
Quincy,MA
Summary
Energetic performing artist with a vast customer service history. Knowledgeable about making sales to customers in a fast-paced, high volume environment while maintaining a sunny disposition.
Overview
9
9
years of professional experience
Work History
MIRROR Lead
Lululemon
Chestnut Hill, MA
11.2021 - Current
- Keeping organized and detailed record of any changes, promotions, or technological advances within the MIRROR organization.
- Enrolling new team members on current promotions, sales targets, and standard operating procedures.
- Coaching team members on how to achieve key performance indicators.
- Has achieved at minimum threshold sales targets in every fiscal period in role.
Actor, Singer, Dancer
MSA Talent Agency
New York, New York
07.2016 - Current
- Member of the Actors' Equity Association for over 5 years.
- Landed roles in television and theatre productions by participating in countless auditions.
- Performed in over 30 professional productions, occasionally taking on the assigned role of "Dance Captain", working to maintain choreography and staging among fellow cast members.
Bartender
Haswell Green's NYC
New York, New York
04.2019 - 03.2020
- Organized bar inventory to meet expected customer demands in a high volume midtown cocktail bar.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Performed with live bands from behind the bar and occasionally on stage to help create a unique experience for guests.
Bartender
Farmhouse Hospitality
New York, New York
04.2017 - 02.2019
- Operated efficiently in a fast-paced, high-volume setting to prepare and serve "bottomless" brunch cocktails.
- Kept bar presentable and well-stocked to meet all customer needs.
- Managed cash and bar revenue during special promotions or sporting events.
- Trained several new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
Education
Bachelor of Arts - Musical Theatre
Rhode Island College
Providence, RI05.2014
Skills
- Customer Service
- Stage Performance
- Effective communication
- Relationships and rapport
- Sales
- Cleaning
- Engaging personality
- Cash register operation
- Inventory
- Highly reliable
- New hire training
Websites
Timeline
MIRROR Lead
Lululemon
11.2021 - Current
Bartender
Haswell Green's NYC
04.2019 - 03.2020
Bartender
Farmhouse Hospitality
04.2017 - 02.2019
Actor, Singer, Dancer
MSA Talent Agency
07.2016 - Current
Bachelor of Arts - Musical Theatre
Rhode Island College