Sarah Poulos

Jacksonville ,FL

Summary

Dynamic and reliable professional with a proven track record at Thee Officers Club, adept at fostering customer loyalty and handling high-volume events with outstanding service. Excelled in multitasking and teamwork, significantly enhancing operational efficiency. Skilled in cash register operation and cultivating positive customer interactions, demonstrating a commitment to excellence and a strong team player attitude.

Overview

2025

years of professional experience

Work History

Bartender

Thee Officers Club

12.2020 - Current

Completed opening and closing procedures efficiently.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Served high customer volumes during special events, nights, and weekends.
Kept bar presentable and well-stocked to meet customer needs.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Regularly cleaned and sanitized bar area, bottle shelves, beer refrigeration and storage areas.

Dispensary Technician

Cannabist

09.2019 - 11.2020

Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
Contributed to increased sales revenue by promoting new products, special offers, and loyalty programs to customers.
Maintained proper drug storage procedures, registries, and records.
Restocked automated medication dispensing equipment.
Developed strong relationships with cultivators and vendors to ensure a consistent supply of high-quality medicinal cannabis products.
Provided consultations and answered inquiries from patients regarding potential side effects, and specified use.
Answered incoming phone calls and addressed questions from customers
Maintained a clean and organized dispensary environment, prioritizing safety and accessibility for all patients.
Managed opening and closing duties
Restocked dispensary shelves with current merchandise to drive consistent peripheral sales.
Assisted patients with product selection, ensuring optimal therapeutic benefits and proper dosing guidelines.
Educated patients on the safe consumption of cannabis products while addressing potential side effects or contraindications.
Streamlined dispensary operations by efficiently managing inventory and maintaining accurate record-keeping systems.
Participated in community outreach events to promote the benefits of medical cannabis use and dispel common misconceptions.
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.

Delivery Driver

Dominos's Pizza

2019 - 10.2020

Determined quickest and safest routes for delivery by using effective planning and organizational skills.
Delivered food to customer doorsteps and business offices.
Completed rush deliveries on tight timetables to satisfy customer needs.
Communicated with employer to stay informed of changes to delivery statuses
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Delivered in urban and rural areas to expertly make high volume of deliveries.
Kept detailed mileage and fuel reports to track overall fuel costs.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Completed on-time deliveries by choosing best and most efficient routes.
Answered common customer questions and accepted payments at delivery locations
Prepared sauces and stocked toppings for the days orders

Education

Radiology/MA

Heritage

Jacksonville Fl

Diploma - General

Smithsburg High

Smithsburg, MD

06.2004

Skills

Strong multitasking
Customer service
Highly reliable
Team player attitude
Patience and tolerance
Outgoing personality

Engaging personality
Cleanliness and hygiene
Cash register operation
Handling difficult customers
Teamwork and professionalism
Honest and dependable

Timeline