Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
11
11
years of professional experience
Work History
Manager of Operations
Puff-n-stuff
03.2018 - Current
Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Oversaw facility maintenance activities to ensure optimal performance of equipment and infrastructure elements.
Identified and resolved unauthorized, unsafe, or ineffective practices.
Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
Maintained a safe working environment through adherence to safety protocols and regular site inspections.
Ensured timely completion of projects with effective time management and prioritization of tasks.
Checked equipment to determine if maintenance was required.
Enhanced team productivity by providing clear direction, setting expectations, and offering constructive feedback.
Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
Interacted with employees to demonstrate high standards and mitigate issues effectively.
Supervisor
Grass Groomers Lawn And Landscape
04.2013 - 01.2016
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions. Made floral designs and arrangement.
Education
3 Years of College, Akron University - Sports Management
Big Walnut High School
Sunbury, OH
08.2026
Skills
Teamwork and Collaboration
Decision-Making
Customer Service
Staff Management
Customer Relations
Staff training/development turf mowing with quality performance Over saw instal projects,pavers,edging,mulching
Quality Assurance
Delegating Work
Goal Setting
Affiliations
Family owned business for thirty-three years, has strong bond with community.
Timeline
Manager of Operations
Puff-n-stuff
03.2018 - Current
Foreman
Brickman Landscape
02.2015 - 11.2018
Supervisor
Grass Groomers Lawn And Landscape
04.2013 - 01.2016
3 Years of College, Akron University - Sports Management