Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sarah Purtee

Raleigh,NC

Summary

Results-oriented professional skilled in customer service, team building, and employee training. Enhances customer experiences and streamlines operations to boost team performance. Prepared to leverage organizational and technical skills in digital media to support company growth.

Overview

5
5
years of professional experience

Work History

Manager

Wakefield Tavern
Raleigh, North Carolina
2021.04 - Current
  • Coached employees on customer interactions, enhancing service quality and satisfaction.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Responded quickly and effectively to emergency situations as they arose.
  • Conferred with management and subordinates to resolve problems or complaints.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Conducted training in equipment operations and safety procedures, briefing employees of hazards associated with work. Assisted in resolving escalated customer service issues in a timely manner.
  • Supported team members in achieving their tasks effectively during high-demand times.
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves.

Server

Larry's Steakhouse
Greenville, North Carolina
2024.09 - 2025.05
  • Provided exceptional customer service in a high-volume dining environment.
  • Managed multiple tables efficiently while ensuring prompt service delivery.
  • Collaborated with kitchen staff to ensure accurate order preparation and presentation.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Handled cash and processed payments accurately at the end of meals.

Tanning Key Holder

Tan Elegance
Wake Forest, North Carolina
2022.05 - 2024.08
  • Guided customers in selecting optimal tanning products and services to meet their needs.
  • Oversaw daily operations to ensure efficient store functionality and customer satisfaction.
  • Trained new staff on tanning procedures and customer service standards.
  • Monitored inventory levels and coordinated supply orders to maintain product availability.
  • Implemented promotional displays to enhance customer engagement.

Education

Entrepreneurship - College of Business

East Carolina University
Greenville, NC
2027-12

Skills

  • Project management
  • Budget management
  • Sales strategies
  • Inventory management
  • Employee training
  • Team building
  • Customer service

Timeline

Server

Larry's Steakhouse
2024.09 - 2025.05

Tanning Key Holder

Tan Elegance
2022.05 - 2024.08

Manager

Wakefield Tavern
2021.04 - Current

Entrepreneurship - College of Business

East Carolina University
Sarah Purtee