Sarah Quinn

Dedicated and results-driven customer service professional with over 15 years of experience in client relations, sales, and team leadership. Known for consistently delivering exceptional customer experiences, building loyal client relationships, and driving revenue growth. Proven ability to work independently and manage high-volume communication across phone, email, and chat platforms. Thrives in fast-paced, remote environments with a strong focus on problem solving, professionalism, and attention to detail.

• Increased total sales by 43.6% during economic downturn (2020–2023) through customer-focused strategies.
• Boosted product sales by 81.6% YOY by identifying trends and coaching teams on upselling techniques.
• Awarded Presidential Award (Top 2% in Service) and Color Vegas Award (Top 3% in Color/Retail Services) multiple years.
• Regularly led professional development sessions to upskill team members and improve customer satisfaction.
• Built lasting, trust-based relationships with clients, staff, and key business partners.

Notary Public Commission – Phoenix, AZ

Business Management – University of Phoenix

Hair Design License – Phoenix, AZ

Hair Design License- Salem, OR

• Proficient in Microsoft Office Suite, Google Workspace, CRM Systems
• Experienced with remote collaboration tools (Zoom, Slack, Teams)
• Adept at managing workload independently in a remote work environment
• Strong written/verbal communication and active listening skills

• Advisory Board Member, Willamette Career Academy – Salem, OR