Sarah Ramkhelawan
Pompano Beach,FL
Summary
Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in any role I may aquire.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Symba Technologies
01.2024 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Experience with receiving inbound and outbound calls from clients
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Delivered prompt service to prioritize customer needs.
- Maintained up-to-date knowledge of product and service changes.
- Educated customers about billing, payment processing
Personal Shopper
Walmart
04.2023 - 12.2023
- Selected and packed customer orders with accuracy and care.
- Maintained knowledge of inventory and store layout.
- Delivered top-notch service and resolved customer concerns promptly.
Cashier
Pollo Tropical
01.2023 - 03.2023
- Processed high-volume orders while maintaining a positive attitude.
- Assisted in preparing and packaging food items.
- Worked collaboratively with team members during peak hours.
Cashier
Neighbors
06.2022 - 09.2022
- Provided friendly and efficient customer service at checkout.
- Handled cash, credit, and mobile payments accurately.
- Maintained a clean and organized register area.
Education
GED -
Florida
FL01-2025
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Client relations
- Professional telephone demeanor
Timeline
Customer Service Representative
Symba Technologies
01.2024 - Current
Personal Shopper
Walmart
04.2023 - 12.2023
Cashier
Pollo Tropical
01.2023 - 03.2023
Cashier
Neighbors
06.2022 - 09.2022
GED -
Florida
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