Sarah Ramos
Phoenix,AZ
Summary
Compassionate Case Manager experienced in BHT environments. Hardworking and dedicated to achieving desired case outcomes. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
5
5
years of professional experience
Work History
Specialty Case Manager
Community Bridges Inc.
10.2023 - Current
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Assisted client in getting documents.
- Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Attended court hearings for clients
- Attended court staffings
Peer Navigator II Project Hope BHT,
Community Bridges Inc
02.2022 - 09.2023
- Inpatient Treatment coordination responsible for identifying clients that are incarcerated and ordered to enter and complete inpatient treatment program.
- Contacted clients in person, by phone or in writing to ascertain compliance with required or recommended actions.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Work hand in hand with Adult Probation
- Daily communication and coordination with grant manager for client placement and jail pick up.
Case Worker Assistant
Phoenix Dream Center
01.2019 - 12.2021
- Assessed needs of each client and recommended appropriate services and resources.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Offered support and direction to families and coordinated with court system and other community agencies for treatment.
- Assisted clients in preparing applications for social security benefits, housing and assistance programs.
- Assessed and evaluated clients' needs, determined eligibility for services, and developed individualized plans.
Education
Los Angeles Community College
Los Angeles, CAHigh School Diploma -
Summerset High School
Bellflower, CA06.1999
Skills
Peer Support
- Addiction Treatments
- Time Prioritization
- Group Activities
- Crisis Management
- Word Processing
- Community Outreach
- Problem-Solving
Timeline
Specialty Case Manager
Community Bridges Inc.
10.2023 - Current
Peer Navigator II Project Hope BHT,
Community Bridges Inc
02.2022 - 09.2023
Case Worker Assistant
Phoenix Dream Center
01.2019 - 12.2021
Los Angeles Community College
High School Diploma -
Summerset High School
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