Highly-motivated individual with a desire to take on new challenges. Strong worth ethic, exceptional interpersonal skills and easily adaptable. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Chiropractic Assistant
Castle Health And Wellness Chiropractic
Upland, CA
06.2024 - Current
Performed manual and mechanical traction therapies, electric muscle stimulation and Graston technique therapies on patients under doctor supervision.
Demonstrated, instructed, and assisted patients in rehabilitative exercises to drive safety and minimize the risk of further injury under doctor supervision.
Maintained detailed records of patient history, diagnosis, treatments performed, progress notes, and recommendations for future care.
Prepared for patient visits by ensuring all treatment supplies necessary were organized and readily available.
Participated in community outreach events to promote the practice's services.
Updated knowledge through participation in chiropractic biophysics conferences, staying current with care protocols, and treatments.
Explained post-treatment instructions to patients, providing printed materials if needed.
Monitored appointment schedules throughout the day to ensure the proper flow of operations.
Sales and Service Associate
24 Hour Fitness
Glendora, CA
08.2022 - 06.2023
Offered ongoing support to customers after sales by answering additional questions and resolving issues.
Kept thorough records of customer details and previous sales.
Employed effective selling techniques by promoting product benefits
Received and processed client payments and updated accounts.
Increased revenue by applying in-depth product or service knowledge and persuasive communication skills to complete sales.
Evaluated customer desires and budgetary constraints to pick best products or services.
Research Assistant
California Polytechnic State University
Pomona, CA
08.2022 - 12.2022
Assisted scientists in laboratory experiments to confirm research hypotheses.
Set up, calibrated and maintained laboratory and field research equipment for requirements of study.
Developed and maintained spreadsheets, questionnaires and research tools.
Contacted potential subjects to introduce and explain study objectives and protocols and arrange interviews.
Screened potential subjects to determine suitability for studies.
Managed informed consent forms, personal waivers and other critical paperwork.
Project Associate, Fulfillment Specialist, Customer Service Representative,Vaccine Site Administrator
Fulgent Genetics
El Monte, CA
05.2020 - 05.2022
Managed daily operations of branch, order fulfillment and customer service.
Upheld quality control policies and procedures to increase customer satisfaction.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Fielded customer/patient complaints and queries, fast-tracking them for problem resolution.
Followed company's strict rules and procedures to maintain data integrity and confidentiality.
Cashier
The Habit
West Covina, CA
09.2018 - 09.2019
Memorized POS systems to swiftly handle payments
Maintained a clean dining area and work space up to health code standards
Successfully performing job duties under pressures of crowds upwards of 100 people during rush hours
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Trained new team members in cash register operation, stock procedures and customer services.
Education
Bachelor of Science - Kinesiology
California Polytechnic State University
Pomona, CA
12.2022
High School Diploma -
Northview High School
06.2018
Skills
Spanish fluency
Therapeutic techniques
Patient care
Data Management
Problem solving
Successful communication
Adaptability
Desire to learn
Sales and Promotions
Customer service
Languages
Bilingual: English & Spanish
Timeline
Chiropractic Assistant
Castle Health And Wellness Chiropractic
06.2024 - Current
Sales and Service Associate
24 Hour Fitness
08.2022 - 06.2023
Research Assistant
California Polytechnic State University
08.2022 - 12.2022
Project Associate, Fulfillment Specialist, Customer Service Representative,Vaccine Site Administrator