Sarah Riley
Dripping Springs,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about bringing quality care initiatives to underserved communities.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
Work History
Operations Manager- Reproductive Health
People's Community Clinic
12.2023 - Current
- Led successful implementation of a new EHR.
- Manage provider schedules, PTO, payroll within clinic and at hospital.
- Facilitated smooth collaboration between departments through clear communication channels.
- Led successful change initiatives, ensuring seamless transitions during organizational restructuring efforts.
- Assisted in grant reporting in collaboration with Grants director.
- Collaborated with Jennie Joseph from CommonSense Childbirth to bring a more patient centered approach to our clinic.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
Associate Practice Manager-Part Time
BirthCo. Chiropractic and Wellness
09.2023 - 12.2023
- Planning and developing the implementation of the day-to-day functions of the clinics and its programs and activities to ensure compliance, efficiency, and patient satisfaction.
- Scheduling multiple service lines for multiple offices/providers
- Assisting operations manager in ongoing projects
- Inventory management and ordering.
Full time family caretaker
07.2016 - 09.2023
Patient Services Representative
Westlake Gynecology
01.2016 - 07.2016
- Patient greeting and check in, insurance verification, collection of payment and past due bills, monitor patient communication via online portal, assist with incoming phone calls to correct provider, check out patient, surgery scheduling, training new staff, medical records, assisting with a physician merger with office, inventory and supply ordering, accounts receivables.
Patient Care Technician, Unit Secretary-Float Pool
St. David's South Austin Medical Center
02.2009 - 12.2015
- Responsible for ADL's for each patients, Vital Sign Monitoring and knowing when to call nurse for abnormal vitals, prep patients for pre-procedure and post-procedure, urine catheterization, EKG's when ordered, preceptor training of new employees, imputing physician orders into system (pre CPOE), inventory, responsible for flow of admissions and discharges with constant contact from house supervisor and ER, updating patient tracking systems in BedBoard, assisting case management on patient transfers out of hospital, assisting nurses during CODES.
Education
Bachelor of Science - Healthcare Administration And Management
Colorado State University Global
05.2013 - 05.2014
Skills
Proficient in MEDITECH/EMR
Training
Scheduling
Quickbooks
Compliance with Regulations (OSHA, JCAHO, etc)
Protocol development and implementation
Patient Portal
Medical Terminology
Medical Scheduling
Microsoft Office
Time Management
Problem Solving
Conflict Resolution
CPR and Basic Life Skills
Timeline
Operations Manager- Reproductive Health
People's Community Clinic
12.2023 - Current
Associate Practice Manager-Part Time
BirthCo. Chiropractic and Wellness
09.2023 - 12.2023
Full time family caretaker
07.2016 - 09.2023
Patient Services Representative
Westlake Gynecology
01.2016 - 07.2016
Bachelor of Science - Healthcare Administration And Management
Colorado State University Global
05.2013 - 05.2014
Patient Care Technician, Unit Secretary-Float Pool
St. David's South Austin Medical Center
02.2009 - 12.2015
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