Sarah Rios
McAllen,Texas
Summary
Dedicated Barista with a strong work ethic and a proven ability to master new skills quickly. Thrives in team environments and adapts to challenging situations while delivering high-quality service under pressure. Skilled in creating satisfying customer experiences and building rapport through exceptional communication.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista/Crew Member
Dunkin' Donuts
McAllen, Texas
03.2023 - 09.2025
- Engaged with customers to create positive experiences and foster loyalty.
- Managed morning rush by delivering prompt, calm service to ensure customer satisfaction.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Prepared and served coffee beverages according to customer preferences.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of the work area and equipment.
- Collaborated with team members to ensure smooth daily operations.
- Monitored inventory levels and restocked supplies to maintain operational readiness.
- Followed health and safety regulations for food handling and preparation.
Team Member
Whataburger
McAllen, Texas
08.2021 - 02.2023
- Delivered exceptional customer service in a fast-paced dining environment, enhancing customer satisfaction.
- Greeted customers with a friendly attitude while taking and fulfilling orders and preparing food items to meet Whataburger's quality standards.
- Collaborated with team members to ensure smooth operations and uphold franchise standards.
- Operated the cashiering system by handling payments, communicating with management, and maintaining station certifications.
- Prepared food items following safety and quality standards.
- Worked with team members to uphold cleanliness and organization in the dining area.
- Operated point-of-sale system for accurate order processing.
- Maintained a clean and organized work area throughout the shift.
Education
High School Diploma -
Premier High School
4701 Sugar Rd,Edinburg,Tx 7853906-2024
Skills
- Beverage preparation
- Order fulfillment
- Customer service
- Attention to detail
- Strong organizational and multitasking abilities
- Time management
- Effective communication
- Team collaboration
- Problem solving
- Analytical thinking to solve billing insurance issues
- Microsoft Office Word
- Microsoft PowerPoint
- Poised under pressure
Certification
Medical Billing and Coding Specialist
References
- Benjamin Sanchez, (956) 330-6285, benz.tfc@gmail.com
- Diana Serna, (956) 246-1036, serna220@gmail.com
- Dillon Valencia, (956) 651-2455, dillonvalencia00@gmail.com
Languages
English
Full Professional
Timeline
Barista/Crew Member
Dunkin' Donuts
03.2023 - 09.2025
Team Member
Whataburger
08.2021 - 02.2023
High School Diploma -
Premier High School